Shaik Salman

Bringing strong leadership and team-building skills, coupled with knack for effective communication and problem-solving. Excel at fostering positive customer relationships and creating welcoming store environment. Adept at managing daily operations and supporting team members to achieve their best. Ready to contribute to dynamic retail setting.

Assistant Store Manager at Skechers (2023-01 – Present)

• Managed daily operations, supervising staff and allocating tasks to improve store efficiency.
• Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
• Monitored store cleanliness and maintenance, creating a welcoming environment for customers.
• Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
• Handled customer complaints with empathy and professionalism, maintaining high satisfaction levels.
• Trained new employees on store policies, product knowledge, and customer service excellence.
• Checked inventory system to locate items at other stores for enhanced customer experience.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Updated visual merchandising displays, drawing attention to promotional items and increasing sales.
• Processed credit card and cash payments with accuracy.
• Analysed sales data to identify trends, adjusting inventory levels to meet customer demand.
• Implemented visual merchandising strategies to enhance product visibility and drive sales.
• Organised promotional events to enhance customer footfall, and showcase new product launches.
• Facilitated monthly zone report preparation while ensuring compliance with all necessary requirements.

Store Manager at Adidas (2022-02 – 2023-01)

• Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
• Stored stock safely and securely to maintain quality of goods.
• Oversaw inventory management, reducing stock loss through effective control measures.
• Merchandised displays to showcase new and popular items.
• Coached employees on upselling techniques, significantly increasing average transaction value.
• Hired and trained staff for optimum performance against sales and marketing objectives.
• Implemented visual merchandising strategies to enhance product visibility and drive sales.
• Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.

Assistant Store Manager at Adidas (2020-02 – 2022-02)

• Managed daily operations, supervising staff and allocating tasks to improve store efficiency.
• Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
• Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
• Monitored store cleanliness and maintenance, creating a welcoming environment for customers.
• Checked inventory system to locate items at other stores for enhanced customer experience.

Sale Executive at Reebok (2018-03 – 2020-02)

• Achieved company targets by implementing successful sales strategies.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Managed customer relationships through consultative sales techniques to attain individual sales goals.

Sale Associate at Bata (2016-04 – 2018-03)

• Met sales targets through proactive promotion and excellent customer service.
• Explained products' benefits and value, engaging customers in new stock to drive sales.
• Kept shelves neat, clean and organised through visual merchandising.

Bachelor of commerce – Sri Sarada Degree College, Hyderabad, TG (2025)

Intermediate in MPC – Aliya Jr College, Hyderabad, TG (2019)

Schooling 10th in SSC – Aliya High School, Gounfoundry, Hyderabad (2015)