Shalini Padmanabhan

Motivated and forward-thinking Lead Business Development and Operations specialist with 15 years of experience in EdTech, eCommerce, Hospitality & Culture, and IT industry domains. I have experience working in US, UK and India markets. I have rich experience working for MNC corporation and the Startup companies performing functions in Business Development such as Sourcing, Qualifying, Outreach, Follow-ups and Conversion for Vendor Onboarding, Customer Onboarding for EdTech and Consumer eCommerce businesses.

I also am instrumental in delivering Customer Success, Customer Support, Payroll Management, Admin and HR functions.

Lead – BD and Operations - Torry Harris Group - US, India, UK

(2018-01)

• Performing Market Research and User Segmentation
• Managing Day-to-Day Business Operations: Vendor/Customer Onboarding, conducting in-persona and online surveys, Marketing, Customer Service Support
• Managing and monitoring the leads funnel
• Cold-calling, cold-emails, and LinkedIn reach outs
• Bulk messaging through emails and Community groups on social media
• Creating and running Social Media marketing campaigns

Lead - Human Resource and Administration - Torry Harris Restaurant Private Limited (THRPL) - India

(2016-01 - 2018-12)

• Managing all the key functions related to admin and HR
• Talent acquisition, onboard, induction, employee engagement & lifecycle management (Hire – Retire)
• Managing Admin Operations, Procurement, cash flow management, vendor onboarding and coordination, logistics, and transportation

HR Business Partner - Torry Harris Business Solutions - India

(2014-01 - 2016-12)

• Employee engagement events end-to-end planning and execution
• Liaising between employee and THBS wellness provider for any medical claims
• Handling Internal change management on MIS
• Part of Talent acquisition, onboard & induction Program

Cultural Ambassador - Culture Trials - India

(2011-01 - 2014-12)

A multi-faceted role in a thriving startup that grew very quickly.

• Plan, organizing and hosting hands-on experience and workshops
• Identifying & coordinating with trainers and vendors, handling procurement
• Worked closely with the sales and marketing team to generate leads

Admin Assistant - Torry Harris Business Solutions - India

(2008-01 - 2011-12)

Had embarked on different roles during these early years.

• Day-to-day Office operations
• Library management
• Vendor coordination & management

Bachelor of Commerce - Bangalore University (2007-12)

Leadership and Management - Leap Consulting (2018-12)

LinkedIn Marketing, Lead Generation B2B sales - Udemy (2020-12)