Shalini S

Business Analyst & Project Coordinator at BrightBeam Solutions (2026-04 – Present)

Healthcare Payments | PayCare Portal | Agile / Scrum

Elicited and converted 100% of stakeholder inputs into BRDs, user stories, and functional specs; zero rework reported across all sprints.
Managed 3+ active modules in JIRA; coordinated sprint planning, stand-ups, and status tracking — ensuring on-time delivery across dev and QA teams.
Executed UAT across 5+ modules; authored test scenarios, tracked defects, and validated fixes via Postman (API) and DBeaver (DB) — achieving clean release sign-off each cycle.
Authored release documentation and stakeholder reports, reducing miscommunication turnaround by ~30% between business and technical teams.

Business Analyst at Self-Employed (Freelance) (2026-02 – 2026-03)

Web Applications | International Clients – Australia | Agile

Delivered BA services for 2 web application projects; documented 3+ functional modules with zero post-sign-off revision cycles.
Produced BRDs, functional specs, and workflow diagrams that cut requirement ambiguity by ~40% and accelerated development kick-off.

Business Analyst at HEPL (2024-06 – 2026-01)

RPA Automation (SAP, UiPath) | Convex (PM Tool) | Tixie (Ticketing) | i-View (Invoice Processing)

Authored 10+ feature-level BRDs, user stories, and acceptance criteria across 4 enterprise products; adopted directly by dev and QA teams with no gap cycles.
Managed 50+ JIRA stories across Agile sprints; supported UAT planning, defect tracking, and resolution — contributing to 100% on-time delivery across all 4 projects.
Validated SQL-level data outputs and prepared Excel dashboards; insights informed 3+ stakeholder reviews and key product decisions.
Designed 15+ process flows and functional diagrams in Figma, cutting business-engineering clarification cycles by ~35%.

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