Sharmin John

Results-oriented Human Resources Manager with over 12 years of progressive experience directing talent acquisition, employee relations, and full-lifecycle workforce operations across multinational contracting and corporate environments in the GCC (Saudi Arabia, UAE) and India. Proven track record of aligning human capital strategies with business goals, reducing time-to-hire, leading large-scale mobilization, and maintaining 100% compliance with Saudi and UAE labor laws. Skilled in HRIS platforms, compensation benchmarking, performance appraisal frameworks, and payroll operations via Wages Protection System (WPS).

Assistant HR and Administration Manager at Pearl Arab International Contracting (2023-12 – 2026-08)

• Source and evaluate candidates through extensive professional networks and job portals for domestic and international recruitment needs
• Conduct comprehensive interviews and assessments with technical teams to identify top-tier talent
• Negotiate compensation packages and prepare employment documentation and offer letters
• Facilitate visa processing, documentation, and compliance requirements for selected candidates
• Oversee employee accommodation and welfare initiatives; monitor camp operations and stakeholder feedback
• Process leave applications and manage vacation salary disbursements and employee benefits
• Coordinate international travel arrangements and logistics for employee assignments
• Oversee workforce and asset mobilization and demobilization across multiple project sites
• Procure contract staffing and equipment rental aligned with project specifications and budgets
• Maintain and verify compliance documentation including equipment certifications (ARAMCO, TUV), insurance, and inspections
• Negotiate supplier rates and develop competitive quotations for manpower and equipment services
• Prepare and execute service agreements in compliance with regulatory and organizational requirements
• Manage timesheet collection, verification, and payroll processing for accurate compensation and billing
• Maintain detailed asset registers and ensure proper documentation of vehicles, machinery, and equipment

Facilitator, Training and Development at Don Bosco Arts and Science College (2022-06 – 2023-03)

• Designed and delivered transformative training programs addressing organizational development priorities including diversity, conflict resolution, and performance management

HR Generalist at Himalaya Contracting LLC (2015-02 – 2020-07)

• Directed full talent management lifecycle encompassing workforce planning, recruitment, onboarding, and succession planning, while formulating HR policies aligned with UAE labour regulations
• Resolved employee grievances and labour disputes in compliance with UAE labour law; liaised with Dubai Municipality and Labor Department on regulatory and compliance matters
• Administered employee benefits including leave management, insurance coordination, time tracking, visa processing, medical clearances, and EID registration for an international workforce
• Generated regular operational reports and compliance briefings to inform senior leadership decision-making

Branch Manager at Kosamattam Finance (2014-06 – 2014-11)

• Spearheaded revenue growth through targeted sales activities and telemarketing campaigns
• Achieved branch targets through effective team management and performance optimization
• Managed customer relationships across diverse financial products including gold loans, deposits, and money transfer services
• Oversaw cash management and foreign exchange transaction processing
• Analyzed market dynamics and provided actionable insights to senior management

Branch Manager at Veera Maruthi Business Group (2012-01 – 2014-04)

• Optimized branch operations through organizational restructuring and role definition across all functional areas
• Directed recruitment initiatives including candidate sourcing, assessment, and selection processes
• Mentored managers on selection methodologies and conducted exit interviews to identify organizational improvement opportunities
• Established comprehensive onboarding and professional development programs for new employees
• Conducted job evaluations and compensation benchmarking to ensure competitive remuneration structures
• Trained managers on effective coaching, performance management, and disciplinary procedures
• Implemented employee grievance resolution mechanisms and resolved workplace disputes effectively
• Maintained comprehensive HR information systems and employee records management

Recruiter at Kiyyah Consultancies (2011-02 – 2011-09)

• Analyzed client requirements and sourced qualified candidates through job portals and professional networks
• Managed end-to-end recruitment processes and achieved placement targets within agreed timelines
• Maintained client relationships through regular communication and progress reporting
• Generated business development through proactive telemarketing and digital marketing strategies
• Facilitated employee onboarding and orientation aligned with organizational policies

Master of Arts in Personnel Management – Loyola College of Social Sciences, Trivandrum, University of Kerala (2010)

Bachelor of Arts in English and Literature – National College of Arts and Science, University of Calicut (2008)