Shashank Kandwal

UiPath-focused RPA professional with 8+ years of experience designing, developing, deploying, and supporting enterprise automation solutions across healthcare, finance, HR, and operations. Strong architect-level expertise in UiPath Studio, Orchestrator, REFramework, dispatcher-performer architecture, queues, assets, triggers, unattended robots, selectors, reusable components, SQL Server, REST/SOAP APIs, Excel/PDF automation, and production support. Experienced in owning automation solutions end-to-end, defining scalable designs, mentoring developers, resolving complex production issues, and improving operational efficiency by approximately 70-75% through robust automation delivery.

Senior RPA Developer / UiPath Solution Architect - Carelon Global Solutions (Elevance Health, Inc.) - Bengaluru, India

(2020-09)

Own end-to-end delivery for enterprise healthcare automations across Federal Health & Provider Services, from process discovery, feasibility analysis, and PDD/SDD creation to UiPath development, testing, deployment, and hyper-care.

• Design scalable UiPath solutions using REFramework, dispatcher-performer architecture, queue-based processing, Orchestrator assets, triggers, unattended robots, reusable libraries, and exception-handling standards.
• Architect and support business-critical automation workflows for dispute intake, claim/query creation, audit data preparation, telephonic evaluation, and member address update processes.
• Integrate UiPath workflows with CMS portals, FileNet, Data Hub APIs, SQL Server, Excel/CSV/PDF inputs, email mailboxes, and web applications using robust validations, retry logic, and exception routing.
• Troubleshoot complex UiPath production issues involving selectors, browser/Chrome changes, enterprise web application UI updates, unattended bot behavior, queue failures, and application exceptions.
• Partner with business SMEs, onshore teams, infrastructure, QA, and release management to manage timelines, deployment readiness, production incidents, stakeholder communication, and release coordination.
• Improve operational efficiency by reducing manual effort by approximately 70-75% across key workflows through queue orchestration, standardized validations, reusable components, and optimized bot processing.
• Mentor developers on UiPath best practices including configuration-driven design, selectors, credentials, logging, exception handling, reusable workflows, code reviews, documentation, and production support readiness.
• Use Python, SQL, and structured data handling for log analysis, reporting, data validation, API testing, reconciliation, and automation optimization where required.

RPA Developer (UiPath) - Cognizant Technology Solutions - Bengaluru, India

(2018-01 - 2020-08)

Developed and deployed UiPath automations across Finance, HR, Customer Service, and operations processes involving web applications, desktop applications, Excel, Outlook, CRM, Salesforce, Jira, Workday, SQL Server, and mainframe/Streamline emulator.

• Automated claims and invoice workflows using OCR-based data extraction, validations, exception routing, and structured reporting, reducing processing time by approximately 70% and improving accuracy.
• Created reusable components for logging, configuration management, exception handling, and data validation to improve maintainability and implementation consistency across projects.
• Collaborated with business analysts, testers, and stakeholders in Agile/Scrum delivery, supporting UAT, deployment, stabilization, and L2/L3 production support.

Bachelor of Technology - Uttarakhand Technical University