Shashank Rai

Result-driven B2B sales professional with 4+ years in domestic & international BPO. Skilled at prospecting, consultative selling, proposal development, contract coordination and CRM pipeline management. Proven track record of meeting sales targets and ensuring smooth sales-to-delivery handovers.

Business Development Executive - GTCS

Currently working with GTCS as a Business Development Executive

B2B Sales Executive - Datamatics

• Prospected and qualified leads via outbound calling and targeted email outreach.
• Conducted discovery calls, prepared tailored proposals and coordinated contract onboarding.
• Managed CRM pipeline for accurate forecasting and smooth handover to delivery teams.

Customer Sales Executive (International) - Silgate Solutions

• Handled outbound international sales campaigns and converted leads through consultative selling.
• Maintained CRM records and consistently achieved monthly sales targets.

Customer Sales Executive (International) - Omizs Solutions

• Generated qualified leads and closed conversions via structured follow-ups and objection handling.
• Coordinated with operations to ensure successful onboarding and customer satisfaction.

Customer Support Executive (Domestic) - M Power Solutions

• Resolved customer queries, maintained CRM logs and ensured timely escalations.
• Supported cross-functional teams to improve first-call resolution and customer satisfaction.

BCA

HSC - B.O.S.E Sikkim (2024)

SSC - Pune Board (2012)