Shashwat Tripathi

Led feature development for the IDFC Whitelabel platform, delivering tailored UI themes and optimizing partner bank workflows to improve user experience and operational efficiency. Designed and deployed an AI-driven support bot using Microsoft Copilot's virtual agent, streamlining customer resolution on the V2 platform and cutting response times by 40%.

Enhanced

Castler's internal CRM system by integrating Chart.js dashboards for real-time performance insights and building Cypress-based automation test cases, improving reporting efficiency by 30% and ensuring workflow reliability.

Junior Software Engineer at Castler (2025-02 – 2026-01)

• Led feature development for the IDFC Whitelabel platform, delivering tailored UI themes and optimizing partner bank workflows to improve user experience and operational efficiency.
• Designed and deployed an AI-driven support bot using Microsoft Copilot's virtual agent, streamlining customer resolution on the V2 platform and cutting response times by 40%.
• Enhanced Castler's internal CRM system by integrating Chart.js dashboards for real-time performance insights and building Cypress-based automation test cases, improving reporting efficiency by 30% and ensuring workflow reliability.
• Architected a robust testing and component documentation framework for the V2 platform using Storybook, Vitest, and Playwright, ensuring 100% UI consistency across themes and reducing regression bugs through comprehensive unit and end-to-end testing.

Bachelor of Technology in Computer Science – Ajay Kumar Garg Engineering College (2021 – 2025)

Class XII in CBSE – Kanya Kubja Public School (2020 – 2020)

Class X in CBSE – Kanya Kubja Public School (2018 – 2018)