Sheetal Chopra
Experience of credit & sales in Nbfc 12 years
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About
To obtain a responsible position in credit and operations management where I can utilize my analytical skills, loan processing expertise, compliance knowledge and team handling abilities, ensure efficient, customer-focused operations.
Experience
Branch Operations Manager at Poonawalla Fincorp (2024-06 – Present)
Cross Checking Legal Report & Technical Report, Checking Documents as per Legal Report, Disbursement management, Sanction Letter & Sanction Condition verification, Document filing and dispatch, Payment collection, MIS maintenance, Credit & operation department records management
- Cross Checking Legal Report & Technical Report
- Checking Documents as per Legal Report
- Disbursement – ensure pre and post approval documentation is accurate
- Check Sanction Letter & Sanction Condition before disbursement
- Book dockets, file dispatch to center ops team within TAT
- Collect all OTC/PDD before handover
- Maintain monthly data such as Login MIS, Disbursement MIS, Legal Bill invoice
- Raise requests according to customer demand
- Collect payments (foreclosure, part payment, EMI) for next-day banking
- Maintain all register-related credit & operation department records
Senior Credit Officer at IndiaBulls Housing Finance (2022-09 – 2024-05)
Submitting loan files with proper documentation, Preparation of CAM of loan proposals, Preparation of PD Note & Score cards, Primary Data Entry and verification, Fetching verification reports and maintaining documentation
- Submitting loan files with proper documentation
- Preparation of CAM of loan proposals including financials, banking, ITRs, GST, TDS
- Preparation of PD Note & Score cards
- Primary Data Entry and verification
- Fetching verification reports and maintaining documentation
Senior Credit Officer at IndiaBulls Housing Finance (2018-10 – 2019-12)
Report creation for incoming cases, CAM preparation with Financial Manual plotting, Sales executive coordination, Insurance Proposal preparation, Vehicle insurance calculation, PDD upload, Cheque handover and SOA checks
- Report creation for incoming cases
- Prepare CAM with Financial Manual plotting
- Coordinate with sales executives
- Prepare Insurance Proposal
- Calculate vehicle insurance & handle queries
- Upload PDD in Software
- Cheque handover and SOA checks
Operations Officer at HDFC Sales Private Limited (2011-11 – 2017-03)
Document verification as per policy, Imaging and archiving of loan documents, MIS preparation, Branch coordination for discrepancies resolution, PDC pull outs & physical file dispatch, Audit discrepancies resolution
- Verify documents as per policy
- Support imaging and archiving of loan documents
- Prepare Payment MIS and login MIS
- Coordinate with branch to resolve discrepancies
- PDC pull outs & physical file dispatch with TAT
- Resolve audit discrepancies
Education
MBA in Finance – Kurukshetra University (2011-07)
Bachelor of Arts – Kurukshetra University (2009-07)
