Sheetal Naik

Detail-oriented Operations Executive with proven expertise in highly regulated banking environments (HDFC Bank), demonstrating strong command of compliance frameworks, regulatory adherence, and risk management. Skilled in documentation validation, quality assurance, and SOP-based processing. Adept at identifying policy violations, analyzing operational data, and implementing efficiency improvements.

Seeking to transition regulatory operations expertise into insurance sector, leveraging transferable compliance and stakeholder management capabilities.

Operations Executive – Auto Loan Operations at Pamac Finserv Pvt. Ltd. (Client: HDFC Bank Ltd.) (2024-12 – 2026-04)

• Perform accurate product (loan) data classification & documentation validation as per compliance SOPs, ensuring 100% adherence to regulatory requirements
• Identify policy deviations and compliance violations; escalate high-risk cases to management while ensuring full regulatory adherence under HDFC Bank rules
• Process loan login and disbursement activities with meticulous accuracy, maintaining 100% precision in data entries and approvals
• Coordinate across internal stakeholders (Sales, Credit, Dealers) to rapidly resolve queries and discrepancies, reducing processing delays
• Maintain comprehensive record-keeping for compliance audits and provide detailed regulatory data reports on demand
• Analyze workflow inefficiencies and recommend process improvements to reduce TAT (Turnaround Time) and enhance operational efficiency

M.Tech in Artificial Intelligence and Data Science (AI & DS) – Sanjay Ghodawat University (2021 – 2023)

Bachelor of Engineering – Punyashlok Ahilyadevi Holkar Solapur University (2016 – 2019)