Branch Operations Head / Branch Head - Axis Bank Ltd - Bilhari Jabalpur, MP
(2020-01 - 2025-11)
Ensuring smooth operations of the branch.
- Ensuring adherence to all guidelines / circulars of bank by all executives in the operation and customer services
- Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships
- Conducting Periodic and Weekly surprise verification of all deliverables
- Responsible for Branch Banking and Wealth Segment
- Ensuring to Achieve Monthly Targets set by management
- Identifying the needs of customers and then working hard to meet or even exceed them
- Maintaining all quality and procedural standards within the branch
- Motivating and leading the bank staff
- To be responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives
- Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs
Branch Head - Indusind Bank Ltd - Shahdol, MP. Previous Posting – Orchha, Distt- Niwari, MP
(2016-09 - 2020-01)
To enhance and contribute in the growth of the Bank through Business Development, Revenue generation, profit and cost management, Customer acquisition and retention.
- To be responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives
- Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships
- Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs
- Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. May perform duties in the absence of the Operations Officer or other such management capacities as directed by the Regional Manager
Branch Manager - ICICI BANK LTD - AMLA (Betul). Previous Location- Seoni Malwa, Distt- Hoshangabad MP
(2013-03 - 2016-09)
To enhance and contribute in the growth of the Bank through Business Development, Revenue generation, profit and cost management, Customer acquisition and retention.
- To be responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives
- Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships
- Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel. Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs
- Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities. May perform duties in the absence of the Operations Officer or other such management capacities as directed by the Regional Manager
Zonal Sales Manager - NETAMBIT INSURANCE BROKING INDIA LTD - Jabalpur
(2007-07 - 2013-03)
The Company is leading Insurance Broking Company, Having tie-up with leading life and non life insurance companies.
- Responsible for new client acquisition and client servicing
- Understanding the need of the client, implementation for solution
- Catering portfolio in structured manner, Advice and manage requirements of client through life insurance, general insurance, investment, mutual funds
- To recruit and train Business Development Officer, provide training, team management, team handling, achievement of target through team. Login and tracing the business status on regular basis. Maintain relationship with client
- Co-ordination with parental companies. Maintain MIS on daily submissions, login, pendency, and issuance
Auditor - AC Nielsen ORG Marg Pvt. Ltd - Pune (Maharashtra)
(2006-12 - 2007-02)
The Company studies consumers in more than 100 countries to give the most complete view of trends and habits worldwide. And it constantly evolves, not only in terms of where the company measures, or who the company measures, but in how NIELSEN insights can help a client drive profitable growth.
- Collection of primary data from different dealers, retailers in a specified format given by the company
- The collected data to be processed and uploaded to the software for further processing on regular basis
Project - Consumer Satisfaction Index Study - AC Nielsen ORG Marg Pvt. Ltd - Jabalpur
Study of consumer satisfaction index (CSI) and service satisfaction index (SSI) conducted for Mahindra & Mahindra.
- Meeting the existing customer of Mahindra and Mahindra and get the feedback of the vehicle as per the given questioner prepared by the company for service parameter
Sales Officer - ICICI BANK LTD
Selling various products and services offered by ICICI Bank LTD.
- Proactively identify sales prospects and do business development activities in the geography assigned
Field Officer - TATA TELESERVICES PVT LTD
Selling TATA walky, postpaid mobile and internet Connection.
