Shekhar Bhorkar

Dynamic Logistics & Finance Professional with 9+ years of experience at UPS Logistics Pvt. Ltd., specializing in customs clearance, client relationship management, and accounts receivable operations. Skilled in report preparation, financial analysis, and root cause problem-solving, consistently driving operational efficiency and compliance with service standards.

Proven ability to train, mentor, and lead teams, fostering collaboration and continuous improvement across billing and clearance processes. Adept at balancing detail-oriented execution with strategic oversight to deliver measurable business impact.

Senior Accounts Receivable Analyst - UPS Logistics Pvt Ltd. - Pune, Maharashtra

(2022-03)

• Delivered high-quality service by achieving targets through teamwork and collaboration.
• Drove process improvements by performing root cause analysis for identified incidents.
• Maintained accurate reporting, including Excel trackers, to keep stakeholders informed.
• Listened actively to customer feedback, resolving concerns efficiently.
• Trained junior staff on operational processes to enhance team competency.
• Ensured compliance with service level agreements related to turnaround time and quality metrics.
• Collaborated with onshore teams to optimize processes and enhance performance.
• Detailed reporting of cash application on daily, weekly and monthly basis.

Account Receivable Analyst - UPS Logistics Pvt Ltd. - Pune, Maharashtra

(2016-04 - 2022-02)

• Cash application via cheques, wire payments & credit cards.
• Streamlined processing of credit applications and ensured accurate customer invoicing.
• Reviewed payment transactions daily, responding to inquiries in customer service inbox.
• Analysed and tracked customer payments for improved financial accuracy.
• Created comprehensive daily and weekly AR summaries for management's decision-making.
• Facilitated timely processing of refunds.
• Successfully managed and resolved overpayments in AR, reducing outstanding discrepancies.

MBA - Marketing & Finance - Maharaja Ranjit Singh College of Professional Science - DAVV University (2015-01)

Bachelor of Computer Application - Royal Institute Of Management And Advanced Studies - Vikram University (2012-03)