Shesha Shankar Devendula

Operations Manager with 7+ years in supply chain, logistics, and last-mile delivery operations, promoted from Operations Executive to Operations Manager within 12 months for consistent performance. Proven expertise in dispatch management, route planning and optimization, market vehicle hiring, and transportation coordination, sustaining 98%+ OTIF performance. Skilled in vendor/3PL and SLA management, escalation handling, cost-effective fleet utilization, and cross-functional team leadership.

Strong operational and communication skills with a data-driven approach to problem solving.

Operations Manager - JSAS FuelGenie Pvt Ltd

(2023-12)

Promoted: Operations Executive (Dec 2023) → Operations Manager (Dec 2024), within 12 months, for consistent performance and leadership.

• Manage end-to-end last-mile operations and dispatch activities, ensuring on-time delivery and sustaining 98%+ OTIF performance.
• Plan and optimize delivery routes for maximum efficiency, reducing delivery lead time and logistics cost-to-serve.
• Hire and manage market vehicles as per operational requirements, ensuring cost-effective and timely deliveries.
• Oversee transportation and freight activities, driving fleet utilization and coordinating 3PL partners against SLA commitments.
• Lead vendor coordination and escalation handling, negotiating service terms and resolving operational issues in real time.
• Lead and mentor a cross-functional team of operations and delivery staff, fostering accountability and high performance.
• Develop interactive MIS dashboards and KPI reports in Power BI/Excel for real-time performance monitoring by senior management.
• Collaborate with sales and customer service teams to streamline order fulfilment and enhance customer satisfaction metrics.

Agricultural Vocational Trainer - Skill Tree Consulting Pvt Ltd

(2021-08 - 2023-11)

• Delivered structured training on modern agricultural technologies, leveraging data-backed insights to improve knowledge retention.
• Created data visualizations and analytical presentations that simplified complex datasets, achieving consistently high evaluation scores.

Technical Assistant - Indian Institute of Rice Research (IIRR)

(2019-02 - 2021-02)

• Conducted field/lab experiments; collected, cleaned, and analysed agricultural data supporting national research initiatives.
• Used Advanced Excel for data entry, pivot analysis, and research reports; collaborated with senior researchers on published findings.

B.Sc. - Agriculture - Rajiv Gandhi College of Agriculture (2018)

Certification - Data Analyst - Great Learning