Executive Housekeeper - Evolve Back Resort - Coorg, Karnataka, India
(2024-10)
- Prepare staff schedules and duty rosters
- Check periodical stock taking and maintaining of stock records for linen, uniforms and supplies.
- Develop and implement training programs within the department.
- Develop and manage the housekeeping department's annual budget, ensuring efficient allocation of financial resources.
- Address and resolve guest complaints and manage crisis situations as they arise.
- Establish and implement standard operating procedures (SOPs) for cleaning and housekeeping to improve efficiency and product use.
- Ensure a comfortable and pleasant environment for guests by upholding high standards of cleanliness, responding to requests, and resolving issues promptly.
Executive Housekeeper - Prakrti Shakti By CGH - Panchalimedu, Idukki, India
(2023-02 - 2024-09)
- Prepare staff schedules and duty rosters
- Check periodical stocktaking and maintaining of stock records for linen, uniforms and supplies.
- Develop and implement training programs within the department.
Deputy Housekeeper - The Zuri Kumarakom, Kerala Resort & Spa - Kottayam, India
(2021-12 - 2023-02)
- Prepare staff schedules and duty rosters
- Develop and implement training programs within the department
- Forecasting and budgeting for operating and capital expenditure
Deputy Housekeeper - Aveda Resort and Spa Kumarakom - Kottayam, India
(2021-01 - 2021-09)
- Prepare staff schedules and duty rosters
- Develop and implement training programs within the department
- Forecasting and budgeting for operating and capital expenditure
Assistant Manager Housekeeping - Ramada Egmore - Chennai, India
(2018-08 - 2020-03)
- Arrange training of staff within the department
- Update records/ files/ registers etc
- Supervised day-to-day operations to meet performance, quality and service expectations.
Housekeeping Executive - The Raintree Hotel - Annasalai, Chennai, India
(2016-12 - 2018-08)
- Supervise cleaning on the allotted floors and areas
- Report maintenance work on the floor
- Prepare housekeeping status reports
Housekeeping Supervisor - Howard Johnson Hotel - Dubai, United Arab Emirates
(2014-09 - 2016-10)
- Train housekeepers on cleaning and maintenance tasks
- Respond to customer complaints and special requests.
Room Attendant - Hulhule Island Hotel - Maldives
(2011-05 - 2014-08)
- Clean the rooms
- Answer guest requests promptly on the floor
- Handover lost and found articles if any found in the room.
Housekeeping Room Attendant - The Zuri Kumarakom, Kerala Resort & Spa - Kottayam, India
(2010-01 - 2011-04)
- Clean the rooms
- Answer guest requests promptly on the floor
- Handover lost and found articles if any found in the room
