Shibin Nambiar

Results-driven Hotel Operations Professional with over seven years of experience in property management, hotel pre-opening projects, front office operations, revenue management, OTA management, housekeeping, and guest relations. Skilled in leading cross-functional teams, implementing SOPs, optimizing operational performance, and using eZee Absolute PMS to deliver exceptional guest experiences.

Property Manager - Pepper Coast Luxury Business Hotel

(2025-06)

• Oversee daily hotel operations.
• Lead Front Office, Housekeeping, and Maintenance teams.
• Manage OTA channels and revenue optimization.
• Ensure high guest satisfaction and operational excellence.
• Recruit, train, and supervise staff.

Property Manager - D Luxe Hotel

(2023-04 - 2025-03)

• Managed hotel pre-opening activities.
• Coordinated project completion and operational setup.
• Implemented hotel SOPs and PMS.

Front Office Manager - Munnar Dale Inn

(2019-03 - 2022-04)

• Managed front office operations, reservations, and guest relations.
• Supervised reception staff and OTA bookings.

Diploma - Aviation & Airport Management - University of Kerala