SAP SD Consultant - Sanofi-Aventis - Singapore
(2018-10 - 2019-04)
Provided production support across all SD business processes; released Transport Requests from Development to Quality Assurance and Production following Sanofi's PUMA methodology.
- Logged and managed Change Requests (ChaRM) in HPSM and ServiceNow (SNOW); uploaded UAT documentation to GeoDIS.
- Prepared test scripts with impact analysis aligned to Sanofi's PUMA testing standards; executed interface testing and confirmations with third-party tools.
- Resolved end-user tickets in Panaya covering Order Processing: Inquiry, Quotation, Sales Order, Delivery, Picking, Post Goods Issue, and Billing/Invoicing.
- Supported enhancements to Invoice, Delivery, and Sales Order reports; worked directly with SD tables (VBAK, VBRK, VBEP, VBUP) via SE16.
- Managed Inbound and Outbound interfaces — reading flat files into internal tables (UPLOAD/WS_UPLOAD/GUI_UPLOAD) and writing SAP data to flat files (DOWNLOAD/WS_DOWNLOAD/GUI_DOWNLOAD).
- Worked extensively with EDI, ALE, and IDocs; supported SD integration touchpoints with FI and MM.
- Contributed to the Unity Project's documentation harmonization in line with GXP and PUMA standards; maintained pre- and post-Go-Live checklists.
SAP SD Consultant - Roche Diagnostics - Singapore
(2017-10 - 2018-09)
Resolved end-user tickets in HPSM, prioritized by severity (low/medium/high); supported Sales Registers report enhancements and STO invoicing.
- Diagnosed and resolved a pricing defect where the MWST condition was not flowing into the Sales Order; performed ABAP debugging to isolate root cause.
- Maintained new condition type ZIDT within the pricing procedure; configured Route Determination via table TROLZ.
- Implemented an OSS Note to resolve a Multiple GST Partner issue.
- Reprocessed IDocs in invoice-generation failure scenarios by correcting status and resubmitting for processing.
- Customized Pricing via Condition Tables, Access Sequences, Condition Types, and Pricing Procedures using Condition Technique and CIN concepts.
- Maintained Customer Master data; supported Warranty, In-House Repair, and Serial Number Management processes.
- Executed Functional, Integration, and Unit Testing across SD scenarios.
SAP SD Consultant - Clariant Singapore Pte Ltd - Singapore
(2014-12 - 2015-02)
Resolved end-user tickets via ITSM; created Sales Groups (table TVGRT) and assigned them to Sales Offices.
- Configured Customer Group 2 and Customer Group 3; set up Cost Center Determination by Sales Area and Order Reason combination.
- Created Stock Transfer Orders (STOs); configured Shipping Point and Storage Location Determination.
- Resolved Output Determination issue (LP00) in Scheduling Agreements; deleted obsolete Customer Rebate Group B003.
- Supported end users on Shipment Freight Cost calculations and Order Processing across the full Order-to-Cash cycle.
- Resolved a Purchase Requisition issue within Sales Orders; advised on credit/debit account posting logic for Third-Party Sales.
SAP SD Consultant - IBM India Pvt Ltd — Client: Sogefi Group - India
(2011-10 - 2014-03)
Engaged with business process owners to gather requirements; mapped AS-IS to TO-BE processes and identified process gaps for Sogefi, a global manufacturer of engine filtration, air intake, and cooling systems.
- Authored Business Process Documents and Functional Requirement Specifications (FRS) for Customer Master, Quotation, Sales Order Processing, Consignment, Billing, Returns, and Rebates Processing.
- Customized Pricing through Condition Tables, Access Sequences, Condition Types, and Pricing Procedures using Condition Technique and CIN.
- Tested Order-to-Cash, Cash Sales, Credit Memo Requests, and Third-Party Sales processes in ECC 6.0.
- Applied Configure-to-Order (CTO) logic combining make-to-stock and make-to-order operations (T.Code H70).
- Executed and managed test scripts in Panaya; raised and tracked defects to closure with the defects management team.
SAP SD Consultant - IBM India Pvt Ltd — Client: NetApp - India
(2012-11 - 2013-08)
Conducted gap analysis and designed business process solutions for NetApp's SAP storage and data-management environment.
- Configured Sales Information System: field catalogs, key figure catalogs, and Info Structures (T.Code MC21); maintained update rules (T.Code OVRA) and statistics groups for materials, sales document types, and delivery types.
- Designed test cases for a logistics compliance project; managed the test lab and defects using HP ALM, with defect reporting for management review.
- Executed Functional and Integration Testing; developed Test Plans, Cases/Scenarios, and analyzed Test Results.
SAP SD Consultant - IBM India Pvt Ltd — Client: Hindustan Mittal Energy Ltd (HMEL) - India
(2012-02 - 2012-10)
Gathered requirements from HMEL stakeholders to support design of a Manufacturing Execution System (MES) for a zero-residue refinery joint venture between HPCL and Lakshmi Mittal's Energy Investment Pte Ltd.
- Conducted gap analysis to define SAP customization requirements; performed Integration Testing for SD.
- Configured the Order-to-Cash cycle and Credit Management, including credit control areas and credit groups.
- Aligned project team activities with steering committee goals; tested SAP transactions and reports.
SAP SD Functional Consultant - IBM India Pvt Ltd — Internal Project: OSCAR - India
(2011-10 - 2011-12)
Defined end-to-end Organizational Structure (Sales Organization, Distribution Channel, Division) and documented TO-BE business processes for the internal OSCAR initiative.
- Authored the Business Blueprint Document and AS-IS/TO-BE process documentation, including gap analysis.
- Configured Organizational Structures (Company, Company Code, Sales Area, Plant, Storage Location, Sales Office/Group, Shipping/Loading Point) and Customer/Material Master Data.
- Configured Partner Determination, Revenue Account Determination, and the full Order-to-Cash cycle; set up Credit Management and Fast Material Entry (Item Proposal, Free Goods, Material Determination, Listing & Exclusion).
Sr. Executive IT (SAP SD Support) - Mother Dairy Fruit & Vegetable Pvt Ltd - Noida, India
(2011-02 - 2011-06)
Customized Customer Master screens and fields per business requirements; maintained Customer Master Data.
- Configured Credit Management and Variant Configuration (Class, Characteristics, Configurable Materials).
- Supported Order Processing across Inquiry, Quotation, Sales Order, Delivery, Picking, Post Goods Issue, and Billing/Invoicing.
- Configured Shipping Point Determination
