Shiv Kumar Vadrewu

I help residential communities take VENDOR MANAGEMENT off their plate — and I help FMCG and consumer durables companies fix their SALES OPERATIONS. Two different problems, one constant: 25 years of building processes that actually stick. As Co-Founder of Trustpoint Property Solutions, I manage Security, MEP, Housekeeping, Horticulture, Fire Safety, and Pest Control vendors for residential communities in Hyderabad — on a transparent Management Fee model, not IFM.

No hidden margins, no vendor kickbacks. Just clear costs and accountable delivery. This isn't theoretical for me: I served two terms as Joint Secretary on my own apartment community's Management Committee, so I've sat on both sides of the table.

I also run operations for Sri Sai Aradhana Kshetram, a charitable trust in Shirdi, where disciplined process management delivered 25% water savings, 30% lower salt costs, and 50% higher solar export earnings. On the Sales Operations side, I bring 25 years across four continents — Nokia, Amway, Bausch + Lomb, and Lava. I've led P&L as a General Manager, grown market share from 18% to 81% in one of Nokia's toughest regions, driven direct-selling growth at a 37% CAGR at Amway, and built channel distribution strategy across UAE, Saudi Arabia, Nigeria, and East Africa.

Whether it's a residential community or an FMCG distribution network, my approach is the same: rigorous operations, channel hygiene, and people who deliver.

Open to: Property & vendor management partnerships for residential communities, Sales Operations, Retail Activation, and Distribution consulting — India and international. Let's talk if you're looking for someone who's lived these markets, not just studied them.

Co-Founder at Trustpoint Property Solutions LLP (2024-01 – Present)

Trustpoint takes over the daily grind of vendor supervision and relieves management committees to prioritize other strategic, high-priority agendas. The challenge aggravates for large projects with a host of vendors to manage: Security, MEP (Mechanical, Electrical, Plumbing), Horticulture, Housekeeping, Fire Safety, Pest Control inter alia. Trustpoint insulates real estate management from disruptions arising from volatility in management tenures With rigorous process-orientation, we aim to gain the Trust of customers.

Hence, Trustpoint. Trustpoint also offers Business solutions for Sales Operations.

Consultant Operations at Sri Sai Aradhana Kshetram (2023-02 – Present)

Shiv is managing the entire Hotel Management operations of this not-for-profit Charitable trust. The trust aims to deliver satisfaction to devotees visiting Shirdi. Shiv is in charge of all activities leading to customer satisfaction: Housekeeping, MEP (Mechanical, Electrical, Plumbing) upkeep, Kitchen management, Infrastructure upkeep (like Solar Panels, Generators, other equipment). Overall objective is to maximize customer delight.

Business Development Consultant at Sigmax eServices Sdn Bhd (2015-11 – 2017-03)

Shiv partnered with a Malaysian firm on Business Development for a unique product: Video Analytics; utilising In-Store CCTV footage to analyse Shopper Behaviour. The Proofs of Concept (POCs) were executed across diverse retail formats for Large Format Retail. The analytical solution received rave reviews in RISE organized by Retailers Association of India (RAI).

Business Unit General Manager, South and East India at Lava International Limited (2014-11 – 2015-06)

• Sales Operations; AOP Planning and Implementation; Employee Engagement (Balanced Scorecard); Hygiene Focus (Stock liquidation programs); Promoter budgeting and effectiveness.

General Manager, West India at Nokia India Pvt Ltd (2013-06 – 2014-05)

In charge of the overall Business Targets and Profitability of the Western Region of India.

• The area exceeded sales business targets coupled with growth in distribution coverage and qualitative basic business metrics.
• Huge focus on Business Hygiene and People Engagement.

Channel Development Manager, IMEA, UAE at Nokia India Pvt Ltd (2012-01 – 2013-06)

• Nominated and trained as one of Nokia's Top Leaders in Dubai.
• Responsible for conceiving and implementing Channel distribution strategy across countries.
• Best-in-Class Distribution Projects (BICs) across IMEA to define and implement the right and optimal distribution channel for each country depending on the landscape, legacy and competence.
• Successful implementation in Nigeria, East Africa, Saudi Arabia, South Africa.
• Aggressively drove Business Hygiene by conceiving and implementing Nokia Pinnacle Program, to identify and recognize the most strategically and behaviourally aligned partners in Nokia.

GENERAL RETAIL MANAGER, SEAP, Singapore at Nokia India Pvt Ltd (2011-01 – 2011-12)

• Spearheaded Distribution Realignment Projects in Indonesia, Bangladesh, Philippines:
• Distribution Realignment, Ways of Working and General Retail Management.
• Boosted Field Force Efficiency, and raised effectiveness of Mystery Shopping.

Regional Sales Manager at Nokia India Pvt Ltd (2007-04 – 2010-12)

• Rated amongst the Top 14 Consistent performers in Nokia in the previous 3 years in India in an S-14 by D. Shiv Shivakumar, MD, Nokia.
• Business growth in Smartphones: both Qwerty and Touch Form factors. Distribution Expansion.
• The B2B Pilot was the first in India. The success led to ramp-up across India.
• Three-fold growth in distribution: both Urban and Rural. Market Share grew 18% to touch an All-time high of 81%; this, despite the onslaught from cheaper Chinese mobiles.
• Special focus on Care Revamp to enhance customer experience.
• Focus on Debt-Equity corrections of distributors to ensure business continuity.

Regional Business Manager, East India at Bausch + Lomb (2006-04 – 2007-03)

• Turnaround for one of the most trouble-prone regions in the country
• At the end of my tenure, EAST received the Best Administered Region Award.

Area Manager at Amway India (2000-11 – 2006-03)

Direct Selling Major in Home Care, Personal Care and Nutrition Products.

• Grew Sales at a CAGR of 37%.
• Part of the team which pioneered a new Distribution and Logistics Model in Amway India.

Area Manager at Wipro Consumer Care and Lighting (1999-09 – 2000-10)

• Channel Sales of Soaps and Baby Range.

Area Manager at Godfrey Phillips India Ltd (1997-04 – 1999-08)

• Channel Sales and Trade Marketing of cigarettes.

PGDBM, Marketing (MBA) in Marketing – Institute of Management Technology, Ghaziabad (1995 – 1997)

BA (Honours) in Economics – Delhi University (1985 – 1989)

Physical Sciences – DTEA, Lodi Estate (1979 – 1985)