Shivam Malik

Results-oriented sales and marketing manager with proven success in crafting impactful sales strategies and executing digital marketing campaigns. Strong expertise in customer relationship management and market analysis leads to significant performance improvements. Demonstrated ability to drive measurable results through data-driven decision-making and strategic planning.

Assistant Sales and Marketing Manager at Rushmyflight (2023-12 – Present)

• Managed daily operations of flight booking and customer service to enhance efficiency.
• Developed and executed digital marketing campaigns to boost brand awareness.
• Created engaging content for social media and email initiatives, driving audience engagement.
• Analyzed market trends to guide strategic decision-making in marketing efforts.
• Fostered strong customer relationships through effective communication strategies.
• Collaborated with sales teams to align marketing efforts with sales objectives.
• Utilized proven sales strategies to consistently meet monthly targets.
• Organized special events, including sales promotions and clearance sales, to increase traffic.

Sales Executive at Pemlix Solutions (2023-08 – 2023-12)

• Utilized cold calling and networking to generate new leads and expand customer base.
• Collaborated with team members to develop sales strategies that increased overall sales performance.
• Conducted effective product demonstrations to highlight features and benefits.
• Cultivated relationships with existing customers to secure repeat business and enhance customer loyalty.
• Maintained accurate records of client interactions and sales activities in CRM system.
• Participated in training sessions to enhance product knowledge and refine sales techniques.
• Trained junior sales staff on techniques for improving customer service experiences.

BBA in Marketing And Management – Op Jindal University

Commerce – St Thomas School (2022-06)