Shivangi Garg

Dynamic professional with a strong background in customer service at In-Solution Global Limited and teaching at GSS Public School. Proven leadership and problem-solving abilities, complemented by expertise in financial analysis and exceptional interpersonal communication. Committed to enhancing service delivery and fostering positive environments for both students and customers.

Email support & Customer Service Representative - In-solution global limited - Noida, Uttar Pradesh

(2025-07)

• Collaborated with Insulation Global Limited in Noida, gaining valuable professional experience.
• I joined the company at the entry level, developing foundational skills in business etiquette and professionalism.
• Acquired extensive knowledge of industry standards and operational practices.
• Collaborated with team members to improve service delivery processes.

Teacher - GSS Public School - Khurja, Uttar Pradesh

(2021-08 - 2023-03)

• Established clear expectations to effectively manage classroom behaviour and enforce rules.
• Modelled appropriate conduct to promote positive interactions among students.
• Utilized active listening skills to enhance interpersonal communication with students and staff.
• Demonstrated leadership by guiding students in conflict resolution and problem-solving.
• Provided exemplary customer service to address student needs and concerns promptly.
• Applied financial analysis to budget classroom resources efficiently.
• Implemented behaviour management strategies to foster a conducive learning environment.

MBA - HR & Finance - Vishveshwarya Group of Institutions (2026-01)

M.com - NREC College

LLB - Ch. Harchand Singh Group of Colleges

B.com - Brahmanand Mahila Mahavidyalaya Dhankar