Shiwani Yadav

Payroll Operations Analyst / Payroll Specialist / HR Operations Professional with 10+ years of hands-on experience in payroll execution and HR shared services environments. Strong expertise in payroll input preparation, payroll coordination, test runs, reconciliation, salary disbursement, and payslip distribution, supporting India and global stakeholders. Proficient in Workday, SAP, SuccessFactors, and HRIS platforms, with proven experience in employee lifecycle management, pay change processing, HR data administration, and query/case management.

Known for high accuracy, SLA adherence, strong customer service orientation, and attention to detail, with the ability to support pay planning cycles, payroll audits, and HRIS testing in fast-paced environments.

Senior HR Executive at Kohler India Pvt. Ltd. (2022-04 – Present)

Senior HR Executive managing employee lifecycle events, payroll operations, and HR data administration for India operations.

• Managed employee lifecycle events including onboarding, transfers, promotions, compensation changes, and exits for India operations.
• Prepared, validated, and shared payroll input files with payroll teams; supported payroll test runs and reconciliation to ensure error-free processing.
• Coordinated with payroll teams to ensure accurate and timely salary disbursement and payslip distribution through designated channels.
• Processed pay changes, including promotions, demotions, and ad-hoc salary adjustments, ensuring approvals and documentation compliance.
• Resolved employee HR and payroll-related queries through case management tools, adhering to defined SLAs and HR SOPs.
• Conducted data quality reviews, identified discrepancies in employee and payroll data, and corrected errors in HR systems.
• Supported annual pay planning cycles by coordinating with cross-functional teams and ensuring timely and accurate data submission.
• Maintained employee records and documentation to meet audit, statutory, and recordkeeping requirements.
• Facilitated compliance trainings including POSH and data privacy, supporting a compliant and safe workplace.

Benefits Operations Administrator at Wipro HR Services Pvt. Ltd. (2018-07 – 2022-04)

Benefits Operations Administrator supporting employee services operations within a shared services environment, handling high-volume HR transactions for 1000+ employees.

• Supported employee services operations within a shared services environment, handling high-volume HR transactions.
• Administered benefits and HR data for 1000+ employees using Workday, ensuring high accuracy and compliance.
• Processed employee life events, enrollments, changes, and terminations in line with defined procedures.
• Managed and resolved employee queries/cases, coordinating with internal teams and vendors to ensure timely resolution.
• Performed data validation, audits, and reconciliation, ensuring data integrity across HR systems.
• Generated operational reports and supported compliance checks for benefits eligibility and administration.
• Delivered benefits orientation and onboarding support to new hires, enhancing employee experience.

Recruitment Team Lead at Aon Services Pvt. Ltd. (2016-07 – 2018-04)

Recruitment Team Lead working in a shared services model, supporting recruitment operations and HR data reporting.

• Worked in a shared services model, supporting recruitment operations and HR data reporting.
• Managed recruitment data, prepared metrics and reports, and supported leadership decision-making.
• Coordinated with stakeholders across geographies to meet hiring requirements.
• Maintained recruitment records and ensured compliance with internal processes.

Client Relations & Support Executive at Navsam Online Retail India Pvt. Ltd. (2016-02 – 2016-05)

Client Relations & Support Executive handling customer queries and case resolution using CRM tools.

• Handled customer queries and case resolution using CRM tools.
• Maintained accurate records and supported customer lifecycle processes.

Executive Program in Human Resource Management – IIT Delhi (2024)

Master of Commerce in Commerce – Mahatma Gandhi Kashi Vidyapeeth University (2013)

Bachelor of Commerce in Commerce – Sri Agrasen Women's College (2011)