International Business Development Executive - MDC group of companies- The Moleculez
(2026-01)
- Searched for new clients
- Sent introductory emails to clients
- Called clients to generate orders and followed up via calls, emails, and WhatsApp for order confirmation
- Secured orders from the international market
- Ensured that all required documents were received by clients
Patient Care Executive - Kartavya Healtheon Pvt. Ltd
(2025-05 - 2025-12)
- Managed Patient Interactions and records using CRM software, ensuring regulatory compliance and data accuracy in Cipla and Mankind Pharma Ltd process specialities
- Reported Patient's Adverse Drug reactions/Adverse Events to the Drug Safety Unit of Mankind Pharma Ltd and reported Product Complaints to the pharmacovigilance team also provided device demonstration on Mankind products such as Insulin injection, Respiratory Pump and Inhaler
- Coordinate with field team force of pharma & internal supply chain teams to ensure timely dispatch and delivery of medication
CitiusTech Healthcare Technology Pvt. Ltd
(2022-11 - 2023-05)
- Created Test cases and Test Data based on National Committee for Quality Assurance (NCQA) and Centre for Medicare & Medicaid Services (CMS) documents
- Worked on Admin measures of Healthcare Effectiveness Data and Information Set Incorporated Review comments, Performed manual execution, manual validation
- Smoke testing, CMC validation, Delta testing, Part D Medicare testing Debugged issues independently using Postman
Trainee Quality Assurance Officer IPQA - Maxheal Pharmaceutical (India) Ltd
(2018-09 - 2019-04)
- Ensured maintenance of quality agreements, validation protocol
- Ensured IPQC process (Tablet, Capsules, Liquids, Semisolids) are as per the requirement
- Enabled documentation and issuance of BMR and BPR
- Performed batch manufacturing record review
- Ensured dispensing of raw material
- Coordinated internal quality audits and raised deviations in Q.A.
- Coordinated vendor approval for RM/PM vendor
