Shreyash Wagh
Assistant Branch Manager
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About
To work in a competitive and challenging environment and contribute to the development of a progressive company. I aim to utilize my interpersonal and customer service skills to build a challenging and rewarding career
Experience
Assistant Branch Manager - Muthoot Mercantile Ltd.
(2025-05 - 2026-06)
- Handling customer queries and maintaining customer relationships.
- Gold appraisal and gold valuation activities.
- Loan processing and loan punching in system software.
- Verification and maintenance of customer documentation.
- Daily branch operations and office administration.
- Coordination with customers for loan-related services
Senior Executive - Muthoot Fincorp Ltd.
(2022-03 - 2025-05)
- Customer handling and relationship management.
- Gold appraisal and valuation of pledged gold.
- Gold loan processing and documentation.
- Gold sales on EMI plans and customer counselling.
- System entries, records management and office work.
- Ensuring compliance with company procedures.
Gold Loan Counsellor - ICICI Bank (Modern Business Solution)
(2021-03 - 2022-03)
- Educated customers about gold loan products and benefits.
- Assisted customers in availing gold loans.
- Customer counselling and service support.
- Documentation and process coordination
Back Office Executive - Ranjeet Motors - Thane
(2019-01 - 2021-04)
Handled back-office operations, documentation, data management and administrative support.
Data Verification Executive - Fino Payment Bank Ltd. - Juinagar
(2017-09 - 2018-12)
Verification of customer data, record maintenance and operational support.
Back Office Executive - ACE Services Pvt. Ltd. - Vashi
(2015-06 - 2017-08)
Managed back-office operations, documentation and administrative tasks
Education
B.COM - Dr C.V. Raman University (2015)
HSC - Maharashtra State Board (2012)
S.S.C - Maharashtra State Board (2010)
