HR Manager at Jamu Automobiles (2023-06 – Present)
- Coordinated employee recognition programs to reward outstanding performance and achievements.
- Oversaw payroll processing and ensured accurate payment of wages.
- Administered employee benefits programs, including health insurance and retirement plans.
- Monitored workplace safety initiatives and provided recommendations for improvement.
- Conducted performance reviews and provided feedback for career development.
- Updated job descriptions to reflect changing responsibilities within roles.
- Facilitated conflict resolution to promote a positive work environment.
- Implemented training programs to enhance productivity and job satisfaction.
- Developed HR policies and procedures to ensure compliance with regulations.
- Created onboarding materials for new hires to ease transition into company culture.
- Managed records of absences, leaves of absence, vacation time, etc.
- Conducted exit interviews to gather feedback on company practices.
- Collaborated with department managers to identify staffing needs and create hiring strategies.
E-Commerce Executive at Prisa Infotech (2020-07 – 2023-05)
- Created detailed reports on e-commerce performance, identifying successes and areas for improvement.
- Conducted market research to understand competitor strategies and growth opportunities.
- Oversaw inventory management to ensure accurate stock levels and minimize overstock.
- Implemented SEO strategies to improve search rankings and increase online visibility.
- Trained new staff on e-commerce best practices and company procedures.
- Monitored and responded to customer reviews and feedback.
Human Resources Executive at Wow Idea Technologies (2019-08 – 2020-06)
- Led talent acquisition and recruitment processes.
- Provided support for HR-related issues and collaborated with department heads for resolutions.
- Managed employee relations, resolving conflicts and fostering a positive work environment.
Customer Support Executive at SAG INFOTECH (2018-08 – 2019-07)
- Identified and resolved application issues with effective solutions.
- Resolved customer issues through email and phone communication.
- Diagnosed hardware and software issues using remote access tools.
- Maintained professional client relationships and demonstrated empathy.
- Delivered solutions to technical problems and conducted remote diagnostics.
