Data Analyst with 5+ years of experience
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Results-driven Data Analyst with 5+ years of experience translating complex datasets into actionable business insights across travel-tech, CX telephony, and enterprise SaaS sectors. Proficient in SQL, Python, Tableau, Power BI, and ML modeling, with a strong track record of building scalable dashboards, optimizing data pipelines, and driving measurable operational improvements. Adept at bridging business and technical teams to deliver data-driven product and growth strategies.
Daakia Pvt Ltd — Data Analyst (Dec 2024 – Present)
Built Tableau & Power BI dashboards tracking platform engagement and user retention, improving stakeholder reporting efficiency by 35%
Developed churn prediction models using scikit-learn, reducing at-risk account churn by 22%
Samespace.com — Business Analyst (Jun 2021 – Nov 2024)
Built Power BI dashboards monitoring sales KPIs and churn trends, eliminating 10+ hours of manual reporting weekly
Conducted competitor analysis and market research that directly shaped product roadmap decisions
Duronto Technologies — Junior Data Analyst (Jun 2020 – May 2021)
Analyzed train booking data using SQL & Python to inform pricing and inventory decisions
Built customer segmentation model identifying high-value users, enabling targeted marketing campaigns
Education -
M.Sc. Biotechnology — Jiwaji University | Aug 2015 – Sep 2017
B.Sc. Life Sciences — University of Delhi | Jul 2011 – Jul 2014
Certifications -
Google Data Analytics Professional Certificate — Google / Coursera
Microsoft Certified: Power BI Data Analyst Associate — Microsoft
