Shubhi Tiwari

Quality Auditor

Talent

NoidaMember since May 23, 2026

Problem SolvingComplaint HandlingQuality Auditing And Process MonitoringCompliance Checking And Report PreparationCommunication Skill

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Problem SolvingComplaint HandlingQuality Auditing And Process MonitoringCompliance Checking And Report PreparationCommunication Skill

About

Seeking a challenging role where my experience as a quality auditor in SBI Bank processes can contribute to organizational growth. Proven ability to identify areas for improvement and implement effective solutions. Eager to leverage analytical skills and attention to detail to enhance efficiency and maintain high standards. Dedicated to contributing to a company's success through process optimization and risk mitigation.

Experience

Jio Customer Associate - Reliance Jio

(2021-10 - 2023-01)

Customer Associate at Reliance Jio, assisting customers with telecom services and plans.

Handled customer queries, complaints, and service requests efficiently.
Supported SIM activation, recharges, and account-related services.
Delivered quality customer service and ensured customer satisfaction.

Quality Auditor - Alldigitech Pvt Ltd

(2023-02 - 2026-01)

Audited customer–associate calls for SBI Card operations, focusing on card upgrades, credit limit enhancement, and FlexiPay services to maintain quality and compliance.