Siddhii Sharma

Motivated and customer-focused professional with experience in sales, e-commerce operations, customer handling, lead generation, and order management. Seeking a BPO/Customer Service role where I can utilize my communication, problem-solving, sales, and customer relationship skills while contributing to organizational growth and developing my professional expertise.

E-commerce Executive - V.S PUBLICATIONS

(2025-01-14 - 2025-07-14)

Managed day-to-day e-commerce operations for book products, including marketplace listings, product catalogues, pricing, inventory, order processing, fulfilment, returns and customer queries. Coordinated with vendors and logistics partners, maintained product and sales records, resolved marketplace issues, and supported the overall growth and smooth functioning of online book sales.

E-commerce Executive - Verma Life Care

(2025-07-20 - 2026-07-22)

Managed end-to-end e-commerce operations for health and wellness products, including product listings, catalogue management, pricing, inventory, order processing, and marketplace operations. Handled product descriptions, images, keywords, basic SEO, customer queries, returns, and fulfilment while coordinating with vendors, warehouse, and logistics teams to ensure smooth order delivery and maintain sales performance.

12th Passed - Science Stream - SKV C1 YAMUNA VIHAR (2023)

BSc - Forensic Science - National forensic science university