SiLnT _Dota

Results-driven professional with expertise in Customer Service, Team Coordination, Communication, Time Management, and Problem Solving. Proven ability to build strong relationships, negotiate effectively, and adapt to dynamic environments while ensuring operational efficiency and stock management excellence.

Process Assistant at Beaute & Nutrie (Apollo Group) (2023-07 – Present)

• Manage daily operational processes
• Provide excellent customer service
• Conduct stock checks and audits
• Maintain visual merchandising standards
• Assist with administrative tasks (data entry, reporting, record-keeping)
• Process transactions accurately
• Collaborate with the store team to achieve sales targets
• Support colleagues during peak periods

Sales Executive at Levi's (2020-03 – 2023-06)

• Achieve sales targets and contribute to store/brand growth
• Provide exceptional customer service and product knowledge
• Build strong relationships with customers, colleagues, and management
• Conduct product demonstrations and presentations
• Manage and maintain store displays and visual merchandising
• Process transactions and handle customer complaints
• Collaborate with team members to achieve sales goals
• Stay up-to-date with product knowledge, trends, and competitor activity

Sales Executive at Fast Track (2018-05 – 2020-11)

• Participate in sales promotions and events
• Meet and exceed sales targets
• Provide feedback to management on customer preferences and market trends
• Maintain store appearance and visual standards
• Build strong relationships with customers and increase brand loyalty
• Promote and sell Fast Track's products (accessories, watches, etc.)

Process Assistant at Fast Track (2018-06 – 2020-01)

12th – Kairali Nikethan PU College (2012)

SSLC – Vishwa Bharathi Public School (2010)