Silvanus Allan

Results-driven Shipping & Logistics graduate with approximately 2 years of combined internship and professional experience in freight forwarding, customs clearance, and customer service. Seeking to leverage my MBA specialization in Shipping & Logistics Management and hands-on operational knowledge to contribute effectively to a dynamic logistics organization.

Logistics Officer - CMA CGM - Chennai, India

(2024-09 - 2026-04)

Managing day-to-day logistics operations with approximately 1.8 years of experience.

• Coordinating shipment documentation, customs procedures, and client communications.

Documentation, Customs Clearance & Customer Service - AREM Logistics - Chennai, India

(2024-02 - 2024-04)

• Handled customs clearance procedures for import and export shipments.
• Tracked containers using EGM (Export General Manifest) and monitored Exam Marks.
• Assisted in preparing and verifying shipping documentation.

Business Development, Customs Clearance & Warehouse Operations - ABSACO – Al Barrak Shipping Company - Chennai, Tamil Nadu, India

(2023-01 - 2023-04)

• Supported junior business development activities to identify and onboard new clients.
• Provided customer service support for shipping inquiries and cargo status updates.
• Assisted in warehouse operations and transportation management coordination.

Customer Service Relationship - Barclays - Chennai, India

(2021-11 - 2022-02)

• Conducted data analysis to identify customer trends and service improvement areas.
• Participated in learning and development programs to enhance service delivery skills.

MBA - Shipping & Logistics Management - Alagappa University – Indian Institute of Logistics (2022 - 2024)

B.Com - General - Madras University – Alpha Arts and Science College (2019 - 2022)

Diploma - Business & Marketing Analytics - Madras Institute of Business Management (2019 - 2021)

HSC - Higher Secondary Certificate - Little Holy Angels Matriculation Higher Secondary School (2018 - 2019)