Siva M

As a dedicated professional with 4+ years extensive experience in sales, cashier operations, Order Management Process(O2C) and site management, I am eager to contribute my skills to your esteemed team. My proven track record in driving revenue and ensuring exceptional customer service aligns perfectly with your organization's goals. I am passionate about fostering a collaborative environment and am excited about the opportunity to bring my expertise in finance and operations to enhance your team's success.

Site Manager | Operations - SEA HAWK TRAVELS PVT - Chennai

(2026-03)

• Team management & Collaborations
• Site Operation Activities and Supervision
• Maintaining Communication with project managers, subcontractors, and clients to ensure all parties are aligned and informed
• Problem Solving Abilities and Provide implement for operation to be easy and Efficiency
• Executed strategic planning, resulting in a 50% increase in productivity

Senior Associate - Wipro Technologies - Chennai

(2024-02 - 2026-02)

• Increased customer satisfaction by resolving complex issues and always providing exceptional service
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams
• Enhanced team productivity by streamlining communication and implementing efficient project management tools
• Developed and implemented strategies to increase customer satisfaction and engagement

Accounts-Cashier - APTRONIX (Premium lifestyle and fashion India PVT LTD)

(2023-10 - 2024-01)

• Invoice processing, General ledger handling
• Inventory Maintenance, Receivables
• Day to day close report generation, Cash handling
• GST, EXCEL WORK UPDATION, Bank Reconciliation
• Return & Refund processing, Mailing processes

Accounts-Cashier - INFINITI RETAIL LIMITED (Tata Croma)

(2022-11 - 2023-10)

• Cash Flow & Cheque Receiving
• Maintain Day end Records, Bookkeeping & Receivable
• Bank Reconciliation & GL Moving
• Day end work updating on Ms Excel
• Checklist Updating on Daily Manner

Accountant/Cashier/Sales - Sri Vinayaga Coir's - Dharapuram

(2021-08 - 2022-10)

• Solved billing problems and answered customer inquiries
• Balanced cash drawer at the close of each shift

B.E - Computer Science and Engineering - M. Kumarasamy College of Engineering, Karur (2013-01 - 2016-01)

Diploma - Computer Science and Engineering - Rudhra Veni Muthuswamy Polytechnic College @Udumalapet (2010-01 - 2013-01)