Smita Naik

To leverage my skill and experience in this industry and achieve results on a cross-functional team. Seeking a challenging experience where I can apply my skills and experience in a new role. To contribute my strong work ethic on a collaborative team looking to scale in the next upcoming years. To implement new process and strategy in a growing organization to drive more growth.

Data Entry Operator at Nuclear Power Corporation of India Limited (2025-04-07 – Present)

Data Entry Operator responsible for digitizing shipping documents and managing export/import clearance

• Accurately enter and digitize shipping documents, including Bills of Lading (BL/AWB), commercial invoices, packing lists, and Certificates of Origin (COO) into company software (ERP or Logistics Management Systems)
• Input detailed shipment information into GEM government portals for import/export clearance, ensuring compliance with regulatory standards
• Assist in preparing and entering data for freight invoices, receipts, and cargo handling charges

Branch Relationship Manager at ICICI Prudential Life Insurance (2024-05-14 – 2025-07-03)

Managed branch sales targets and client relationships for banking and insurance products

• Achieve branch sales targets by identifying opportunities to upsell and cross-sell banking products like loans, credit cards, insurance, and investment products
• Build and maintain strong, long-term relationships with HNI (High Net Worth Individuals) and retail clients, acting as the primary point of contact
• Actively acquire new clients and identify opportunities to expand the client base

Purchase Assistant at Devu Tools Pvt Ltd (2023-06-10 – 2024-05-12)

Assisted in procurement operations, vendor management, and purchase order tracking

• Maintaining, researching, and negotiating with vendors to secure better prices and reliable service
• Placing purchase orders, tracking deliveries, and following up on pending orders to ensure timely delivery
• Updating purchasing software, checking invoices against Goods Receipt Notes (GRN), and compiling cost analysis reports
• Inspecting received goods for damage and ensuring they match the order specifications

Customer Service Agent at Reliance Retail pvt Ltd (2021-06-21 – 2023-07-14)

Provided customer service and ensured compliance with Standard Operating Procedures

• Ensured 100% adherence to Standard Operating Procedures (SOPs) and visual merchandising guidelines
• Provided high-quality customer service, resulting in high customer retention and improved service SLAs

Mcom in Advance Finance – Mumbai University (2023)

Bcom – Mumbai University (2021)

HSC in Commerce – GV Khade Vidyalaya shahapur (2018)

SSC – PS Deshmukh English Medium school (2016)