Smriti Shukla
Client sucess manager
Hire this person
Send a job offer directly to this candidate
About
- A competent professional with over 4.5+ years of experience in Pre-Sales, Sales, Business Development.
- Last associated with Spinny as a Key Account Manager.
- A proactive planner with expertise in expanding client base for augmenting turnovers and achieving desired targets/goals
- Proficient in maintaining cordial relationship with customers, ensuring quality & service norms to achieve customer satisfaction and business retention.
- An effective communicator with excellent interpersonal, negotiation and problem solving skills.
Experience
Over the past four years, I have built a strong foundation in business development and sales, demonstrating consistent growth and achievements in my career. My professional experience can be summarized as follows:
Business Development: I have a proven track record of identifying and cultivating new business opportunities. This involves researching market trends, conducting competitor analysis, and leveraging industry insights to develop strategic plans for expanding the company's customer base.
Client Relationship Management: I excel in establishing and maintaining long-term relationships with clients. I've consistently met or exceeded sales targets by understanding clients' needs, providing tailored solutions, and ensuring exceptional customer satisfaction.
Sales Strategy: I have developed and executed effective sales strategies to drive revenue growth. This includes creating sales pipelines, setting sales targets, and devising sales tactics that align with the company's objectives.
Education
I hold an MBA degree with a focus on Marketing and Finance from Bhartiya Vidyapeeth. This educational background has equipped me with a strong foundation in both marketing and finance principles, allowing me to apply a comprehensive understanding of these disciplines to my professional roles. It has also provided me with valuable analytical and strategic skills, which I've applied in various aspects of business development and sales, including market analysis, financial modeling, and strategic planning.
My education has been instrumental in shaping my career and enhancing my ability to make informed and strategic decisions in the business world.