Workplace Operations Specialist at Samsara Technologies (2026-05 – Present)
- Executed end-to-end relocation planning for a 250-employee office — RFP issuance, vendor finalization, logistics, and change communications
- Managed full vendor lifecycle — RFQ, evaluation, negotiation, disengagement — across event, facilities, hospitality, and specialty vendors
- Restructured service agreements (AMC, rental contracts) with protective clauses, closing legal and financial gaps
- Authored mass communications for 250+ employees, translating operational changes into clear, approachable messaging
- Engineered a conditional-logic parking/vehicle registration system, improving data accuracy and turnaround time
- Executed a recurring events calendar delivering monthly food, festival, and cultural programming office-wide
- Built vendor evaluation frameworks (cost, scope, deliverables) to drive data-backed selection for large-scale initiatives
- Led high-visibility employee experience events — farewells, leadership visits, milestone recognitions — end-to-end
- Restructured inventory and pantry operations, sustaining uninterrupted service through a high-volume office transition
- Built engagement touchpoints to surface workplace concerns proactively, reducing formal escalations
- Partnered with the Global Workplace team across international offices to align execution with global standards
- Drafted vendor management contracts embedding KPI-based performance clauses to strengthen accountability and service delivery standards
Facilities Manager at JLL – Salesforce (2025-01 – 2026-05)
- Lead end-to-end operations across housekeeping, security, F&B, transport, front office, and events
- Drive facility upgrades, refurbishments, and new office setups with minimal disruption
- Manage vendor ecosystem and SLAs; conduct audits and governance reviews
- Own budgeting, forecasting, cost controls, and financial compliance
- Lead safety, risk, and business continuity programs
- Senior escalation point and leader for cross-functional facility teams
Manager – F&B and Events (Multi-Site) at CBRE – Honeywell (2023-01 – 2025-01)
- Directed operations across 3 cities serving 8,000+ employees
- Led Assistant Managers and Executives; built high-performance service teams
- Designed cafeteria fit-outs and infrastructure upgrades
- Developed RFPs/SOWs and negotiated contracts for cost efficiencies
- Revived 2 non-functional counters, expanding service capacity
- Executed enterprise Employee Day events for 7,000+ attendees (2 consecutive years)
- Delivered 60+ annual engagement communications and campus programs
- Drafted vendor management contracts embedding KPI-based performance clauses to strengthen accountability and service delivery standards
Senior Facility Executive – F&B & Events at Colliers – Salesforce (2022-01 – 2023-01)
- Managed daily F&B operations, budgeting, procurement, and invoice governance
- Established SOPs, KPIs, and compliance frameworks
- Delivered monthly large-scale employee events and engagement programs
- Implemented process improvements and cost-saving initiatives
Workplace & Events Operations at JLL – NetApp & Atlassian (2019-01 – 2022-01)
- Supported facilities operations, vendor management, helpdesk services, and reporting
- Planned virtual and on-ground events and internal communications
- Led process improvements and SLA performance tracking
Guest Service Associate at JW Marriott Kolkata (2016-01 – 2019-01)
Built foundation in hospitality operations, customer service, and team coordination
