Sneha Paul

Result-driven, highly accomplished Sales Professional with nearly a decade of progressive experience spanning healthcare retail operations, high-end optical management, and tele-sales. Demonstrated expertise in leading store teams, scaling revenue streams, enhancing customer retention, and streamlining retail operations. Recognized for a customer-centric approach that blends technical retail acumen with stellar interpersonal dynamics.

Sales Manager - PANGHAT CREATION - Kolkata, WB

(2022-01 - 2026-01)

• Direct comprehensive daily store operations, client relationship strategies, and visual merchandising standards for premium eyewear products.
• Lead, mentor, and track KPI targets for a team of opticians, sales consultants, and clinical support staff, boosting regional monthly sales targets by over 18%.
• Successfully resolve critical customer escalations while maintaining an exceptional Net Promoter Score (NPS) and recurring footfalls.
• Optimize local inventory levels, coordinating directly with principal distributors to match regional consumer demand.

Higher Secondary Pass - WBCSHE