Sneha Sethu

Results-driven Operations & Administrative Coordinator with 10+ years of cross-functional experience across administration, office operations, customer service, front office coordination, procurement support, and logistics assistance. Proven ability to manage day-to-day operations, handle customer inquiries, maintain accurate documentation, and coordinate with internal teams, vendors, and service providers. Strong communication skills with fluency in English, Hindi, and Malayalam, adaptable to multicultural work environments.

Currently based outside the UAE and actively seeking opportunities with visa sponsorship, available for immediate joining upon approval.

OPERATIONS & ADMINISTRATIVE COORDINATOR at Ayush Natura Wellness Pvt. Ltd (2024-07 – Present)

• Coordinated daily office operations and administrative activities.
• Handled customer inquiries, service coordination, and follow-ups.
• Managed procurement support including vendor coordination and purchase documentation.
• Supported logistics, inventory tracking, and delivery coordination.
• Maintained accurate records, reports, and system data.
• Liaised with internal teams, suppliers, and service providers to ensure smooth operations.

SR. ASSISTANT RELATIONSHIP MANAGER (SUBSTITUTE) at Health Insurance TPA (2024-03 – 2024-05)

• Assisted in relationship management and client coordination.
• Supported claim processing and service quality

FRONT OFFICE IN-CHARGE at Seven Sigma Healthcare Solutions Pvt. Ltd (2021-10 – 2024-02)

• Supervised daily front office operations.
• Ensured efficient patient support and service delivery.
• Coordinated administrative functions and documentation

BUSINESS DEVELOPMENT EXECUTIVE at Frontsol Business Solutions – Kadavanthra (Dubai-based IT & HR Consultancy) (2013-08 – 2014-07)

• Managed lead generation, client communication, and sales coordination.
• Supported recruitment and IT service promotions

KG TEACHER & LIBRARIAN at Rajagiri Christu Jayanthi Kindergarten, Kakkanad (2011 – 2013)

• Handled classroom teaching and library activities.
• Supported school administration

SHIFT IN-CHARGE at UAE Exchange – Cochin (2010 – 2010)

• Managed branch operations and customer support

SR. CUSTOMER SERVICE ASSOCIATE at EPICENTER TECHNOLOGIES PVT. LTD, MUMBAI (2009 – 2010)

• Delivered customer support for telecom/IT processes

SR. CUSTOMER SERVICE ASSOCIATE at SITEL INDIA PVT. LTD, MUMBAI (2008 – 2009)

CLUB COORDINATOR at RENAISSANCE MUMBAI HOTELS & CONVENTION CENTER (2007 – 2008)

CUSTOMER SERVICE REPRESENTATIVE at KANKEI RELATIONSHIPS PVT. LTD, MUMBAI (2006 – 2007)

CUSTOMER SERVICE REPRESENTATIVE at SILGATE SOLUTIONS PVT. LTD, MUMBAI (2005 – 2006)

H.S.C. in Higher Secondary Certificate – Utkarsha Vidyalaya & Jr. College, Virar (2007)

S.S.C. in Secondary School Certificate – Vidya Vikasini English High School & Jr. College, Vasai (2002)