Sneha Sundararajan

Detail-oriented Salesforce QA Analyst with 3+ years of experience in Salesforce application testing, functional testing, regression testing, workflow validation, and User Acceptance Testing (UAT). Experienced in validating Salesforce configurations, Flows, approval processes, validation rules, custom objects, reports, dashboards, and CRM business processes. Skilled in test case design, defect management, data validation, release testing, SOQL-based data validation, and quality assurance within Agile environments.

Proven ability to collaborate with cross-functional teams to ensure successful Salesforce enhancements and high-quality software delivery.

Salesforce Certified

Administrator and Platform App Builder.

QA Tester / Salesforce QA Analyst - Accenture - Coimbatore

(2022-10)

• Conduct end-to-end testing of Salesforce applications and CRM business processes.
• Design, develop, and execute detailed test scenarios, test cases, and regression test suites for Salesforce enhancements and releases.
• Perform functional, regression, end-to-end, integration, and UAT testing for Salesforce applications and CRM business processes.
• Validate Salesforce configurations, Flows, approval processes, validation rules, custom objects, reports, dashboards, and business process automation.
• Verify data integrity and business data accuracy using Salesforce Inspector and Salesforce record validation.
• Identify, document, prioritize, and track defects using RDX Tracker while collaborating with development and Salesforce administration teams.
• Analyze business requirements and ensure complete test coverage across Salesforce functionality.
• Support production deployments through release validation and post-deployment testing.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, retrospectives, and sprint testing activities.
• Collaborate with business users, technical teams, and stakeholders to ensure successful CRM enhancements.
• Contribute to workflow automation and process improvement initiatives using SHTA Tool.
• Ensure adherence to QA standards, SDLC, and STLC best practices.

B.Sc - Computer Science - Avinashilingam University (2019-06 - 2022-06)