Client Support & Operations Specialist
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## About Me
I enjoy working with people and helping customers solve their problems in the best possible way. I have experience in customer support, client onboarding, account management, and operations coordination, where I regularly handled client communication, follow-ups, issue resolution, and day-to-day support.
I am comfortable working with international clients and coordinating with different teams to ensure smooth operations and a good customer experience. I like building positive relationships with customers, understanding their needs, and making sure they feel supported throughout the process.
Along with customer handling, I also have experience in sales coordination, operations management, and PMO-related activities. I am a quick learner, adaptable, and enjoy working in fast-paced environments where communication and teamwork are important.
I have experience in Account Management, Customer Support, Client Onboarding, International Sales, and Operations Coordination across logistics, finance, and real estate industries. Skilled in handling customer queries, maintaining client relationships, coordinating with internal teams, managing onboarding processes, and ensuring smooth day-to-day operations. Worked with international clients across multiple countries while providing operational and customer support in fast-paced environments.
MBA in International Business & Marketing | Aug 2019 – Sept 2021
Bachelor of Commerce | Jun 2016 – Apr 2019
12th Commerce | Apr 2015 – Mar 2016
