Sofi Chni

Ability to interact at all levels in a fast paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality, strong decision making ability and Confident. Interact well with cross-functional departments, vendors and exercising a high degree of professionalism and problem resolution capabilities and to deliver quality service with high benchmarks thus proving my mettle to the organization.

Head Commercial - TVH India private ltd

(2014-08)

• Carry out substantive business development work to secure new tenancies, prospects and provide support for the overall leasing efforts of the team.
• Create necessary business development and leasing related materials including responses to queries, proposals, pitches etc.
• Understand and execute work related to leasing transaction and renewals.
• Ensure accurate inputs for finalization of lease agreements and completion of lease documentation.
• Build relationships with existing and Rapport building with channel partners in generating leads maintain a tracking database of all portfolio leasing matters.
• Coordinate with legal in drafting the lease agreements.
• Manage relationships with assigned clients balancing relationships with commercial acumen to deliver optimal financial outcomes.
• Ensure execution of lease management administration processes ensuring all lease agreements are updated in the system post negotiations and registered.
• All client information, proposals and business development details are updated and available on the system.
• Support the leasing process and closures through coordinated efforts across teams (Leasing, Legal, Operations, Projects & PM partners) ensuring a unified approach for delivery of commercial space.
• Maintain a participative in approach and provide practical solutions to enable the closure of matters effectively.
• Prepare reports monthly, quarterly and annual as assigned in accordance with the agreed content, standards and timelines.
• Implement process initiatives using technology and management tools to collaborate and communicate internally and externally.
• Property visit to inspect building(s), ensuring a well-kept and professional appearance at all times.
• Represent the company in a professional manner and attend networking events to secure new business contacts.

Secretary and Sr Manager - TVH India private ltd

(2014-08)

Information Management

• Manage, maintain schedules and appointments of Director/chairman.
• Prepare and edit correspondence, communication, presentations and other documents.
• Track and submit reports on Sales on daily/weekly/monthly.
• Monitor, screen, respond to and distribute incoming and outgoing communications.
• Detailed track and giving alarm about overdue outstanding to CRM and each respective sales member.
• Handle and prioritize all outgoing or incoming correspondence and Communicate communications on behalf of the Directors.
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.

Sr Manager Data Audit - TVH India private ltd

(2014-08)

Fund Raising

• Detailed track on all the funds availed thru banks and negotiating with bankers on ROI.
• Monitoring outstanding and EMI track of the respective banks.
• Coordination with valuers, advocates to obtain valuation and legal opinion.
• Coordination of end to end documentation to raise funds thru bankers and private institutions.
• Data Audit, Handle confidential documents ensuring they remain secure.
• Maintain confidentiality of information.

Travel Management - TVH India private ltd

(2014-08)

• Ticketing (domestic and overseas), local transport arrangements and coordination, Tele-checking in, Liaison with travel agents for VISA and other documentations, coordination with transport service providers.
• Accommodation/ hotel booking and coordination.
• Organizing foreign exchange for overseas travel.
• Facilitating and monitoring invoices/ payments of travel, transport service providers.
• Internal Communication & meeting arrangements.
• Event & Campaign Coordination.
• Managing logistics for the MD on his business trips, reimbursements, flights and visitors.
• Supporting logistics around local Board meetings and location management team meetings.

Manager admin and Sec to CEO - IAMPL

(2012-06 - 2014-01)

Sr Exe- Admin Facility - Servion Global Solutions Ltd

(2007-07 - 2012-05)

Coordinator & PA to COO - Midvalley Entertainment LTD. - Chennai

(2006-01 - 2007-02)

Student Relation executive - ICFAI University - Trichy

(2003-12 - 2005-12)

• Counseled students and helped them to choose the appropriate course according to their desire and interest.
• Managed an extensive student's base, provided excellent customer service.
• Assisted students with follow up questions and upgrades.
• Interacted with individuals of all levels and backgrounds.
• Recognized for dedication and the desire to go the extra mile for the significant increased business.
• Maintained close alignment with the marketing department.
• Delivered informative presentations to the students demonstrating the benefits and features associated with the relevant course.
• Scrutinized and verified the application forms and documents for the eligibility criteria.

Guest Relation Executive - Fortune Park Hotel Jenney's Residency (ITC) - Trichy

(2000-02 - 2001-03)

Customer Relation Executive - TNT Express World Wide - Karur

(1997-07 - 2000-01)

Customer Relation Executive - Firsts Flight Couriers Ltd - Namakkal

(1995-04 - 1997)

• Handled all customer queries and Committed to provide excellent customer service.
• Recognized for increased sales and excellent customer retention figures.
• Ability to develop rapport and trust with clients.
• Office administration and maintenance of records.
• Evaluated market trends and prepared business plans and marketing strategies.
• Reported to the management about the feedback of the customer and to do market research on the viability of doing more business.
• Provided support to the sales team, ensuring all sales and service objectives were met.
• Coordinated with the employees with respect to the job specification.
• Organized individual and bulk consignments.

B.Sc - Special Physics - Lady Doak College