Sonali Nimbalkar

Renewal Specialist with hands-on experience in quote creation, product configuration, pricing, discounting, and approvals for enterprise customers. Strong exposure to new quotes, amendments, uplifts renewals, and contract management for products software and license. Skilled in product rules, price rules, validation rules, discount schedules, and approval workflows to ensure accurate and compliant quoting.

Certified in Salesforce Admin and App Builder, with a solid understanding of Salesforce configuration, user management, and data integrity. Known for meeting SLAs, supporting sales teams, and improving quote turnaround time in fast-paced environments.

Renewal Process Specialist - Infosys

(2025-09)

• Work on end-to-end CPQ processes, including renewal contracts, quote creation, product configuration, pricing rules, and amendments.
• Customized standard Salesforce objects such as cases, accounts and opportunities and designed custom objects to enhance system functionality.
• Created and optimized custom reports to track and analyze sales performance, delivering actionable insights that supported data-driven decision-making and strategic planning.

Senior Process Executive - Infosys BPM

(2020-01 - 2025-12)

• Mastered end-to-end Configure, Price, Quote (CPQ) processes, encompassing renewal contracts, quote generation.
• Customized standard Salesforce objects including Leads, Accounts, and Opportunities to optimize CRM workflows.
• Worked on OCP data validation and updates as part of business support activities.
• Experience in identifying and validating FLOC (Functional Location) data in SAP. Performed Purchase Order (PO) search and analysis to support contract renewals and order processing.
• Assisted in cross-checking SAP data for accuracy to support downstream systems and reporting.

Field Executive - BVG India

(2016-01 - 2018-12)

• Prepared and processed invoices with a 99% accuracy rate, ensuring timely and error-free billing.
• Documented claims meticulously, submitting all required paperwork within deadlines to maintain compliance.
• Initiated strategic calls with branch managers to identify and develop new business opportunities, contributing to a 15% increase in client acquisition.
• Managed animal insurance documentation, ensuring strict adherence to regulatory standards and company policies.
• Designed and implemented custom Salesforce objects to extend platform capabilities and support business-specific requirements.
• Hands-on experience with SAP MM transactions such as MM03 for material master data review, VA43, IE03, ZCS-OCP, IQ09, ME23N.
• Worked on OCP data validation and updates as part of business support activities.

MS/M.Sc - Science - Pune University (2016)

B.Sc - Shivaji University, Maharashtra (2013)