Sonali Sawant
Audit Consultant / Loan File Reviewer
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About
Organized and detail-oriented professional with experience in loan document verification, internal audit support, data management and customer grievance handling. Experienced in reviewing home-loan and loan-against-property files, checking supporting documents, identifying missing information and maintaining accurate records. Comfortable following structured processes, coordinating with different teams and handling sensitive information responsibly.
Seeking opportunities in audit support, banking operations, documentation, back-office operations or data management where accuracy, reliability and a willingness to learn can add value.
Experience
Audit Consultant / Loan File Reviewer - Kirtane & Pandit — Audit & Loan Documentation Project
(2023-07 - 2026-08)
- Reviewed home-loan and loan-against-property (LAP) files to confirm required borrower and property documents were available and properly maintained.
- Checked KYC records, income proofs, bank statements, property valuation reports and legal documents as part of file-review activities.
- Supported pre-disbursement and post-disbursement document checks, including NOCs, insurance details, legal and technical papers, and repayment schedules where applicable.
- Compared documents and file details against project checklists and process requirements; noted missing or inconsistent information for follow-up.
- Maintained organized records and handled borrower documentation with care, accuracy and attention to confidentiality.
Grievance Department / Program Support - State Health Assurance Company
(2021-07 - 2023-07)
- Handled customer and beneficiary grievances, recorded concerns and followed up with relevant teams for resolution.
- Updated databases and maintained records to support accurate information tracking and smooth day-to-day operations.
- Coordinated with hospital teams, insurance representatives and internal stakeholders to help resolve queries efficiently.
- Assisted beneficiaries with questions related to health scheme services and guided cases through the appropriate process.
- Worked across multiple systems and records while maintaining a professional, service-focused approach.
Education
Bachelor of Commerce (B.Com.) - University of Mumbai
