Sonam Singh

Dynamic Customer Service Junior Executive at Air India with proven expertise in flight coordination and conflict resolution. Adept at enhancing operational efficiency and ensuring timely departures. Recognized for exceptional communication skills and a strong work ethic, consistently delivering outstanding support to both passengers and team members.

Customer Service Junior Executive - Air India - New Delhi

(2026-01)

• Coordinated flight schedules to ensure timely departures and arrivals.
• Assisted in maintaining passenger records for efficient check-in processes.
• Supported customer service representatives in resolving passenger inquiries.
• Managed communication between departments to streamline operations.
• Organized travel documents and boarding passes for passengers.

Graduation - CSJM University (2024-01)

Intermediate - CBSE Board (2024)

High School - ICSE Board (2021)