Soumen Malik
Professional sales executive with several years of experience
Hire this person
Send a job offer directly to this candidate
About
Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Experience
Sales Executive - Paytm - Kolkata, India
(2025-09 - 2025-10)
- Engaged customers to understand their needs and recommend suitable products.
- Developed relationships with clients to enhance customer loyalty and retention.
- Coordinated sales presentations and product demonstrations for potential clients.
Sales Executive - Phone Pe - Kolkata, India
(2025-01 - 2025-08)
- Engaged customers to understand their needs and recommend suitable products.
- Developed relationships with clients to enhance customer loyalty and retention.
- Coordinated sales presentations and product demonstrations for potential clients.
- Managed customer inquiries and resolved issues promptly and professionally.
- Sourced new sales opportunities through inbound lead follow-up.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Adjusted sales techniques based on interactions and feedback from customers and peers.
Selling SBI Credit Card to the Customer - SBI Credit Card Sell - Kolkata, India
(2024-03 - 2024-12)
- There i did learn some selling Skill and Communication Skills to the Customer.
- Assisted customers with product selection and recommendations.
- Handled customer inquiries and resolved issues effectively.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Managing Customer Calls - Fusion BPO - Kolkata, India
(2023-03 - 2023-09)
- There i did learn Cold Calling and Customer handling.
- Answered customer inquiries about products and services efficiently.
- Resolved complaints by following established procedures effectively.
- Assisted customers with order placement and tracking seamlessly.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
12th Pass - W.B.S.C
