Sourav Raj Modi

Award-winning Salesforce Developer with 5 certifications driving enterprise-scale CRM solutions. Specialized in AI/Agentforce integration and multi-channel communication platforms (SMS/MMS/RCS/LINE/WhatsApp), processing 1M+ messages daily with 65% performance gains.

Trailhead Double Star

Ranger, Agentblazer Legend, and 360 AI Hackathon runner-up with production-deployed solution. Proven track record of delivering critical integrations for 500+ clients with consistent 5-star ratings. Strong full-stack foundation complemented by 365-day LeetCode streak.

Salesforce Developer at 360 Degree Cloud Technologies Pvt. Ltd (2023-10 – Present)

• Single-handedly led 3 major integrations (Vonage RCS/SMS/MMS, LINE Messaging, Enterprise Timezone Management) serving 500+ clients
• Architected comprehensive timezone management handling dark hours, holidays, recurrence patterns—processing 1M+ messages daily with 99.9% compliance
• Optimized bulk messaging operations by 65%, cutting processing time from 45 to 15 minutes for 100K+ batches through efficient Apex and SOQL refinement
• Deployed Vonage (RCS/SMS/MMS) and LINE Messaging APIs enabling multi-channel communication with 99.8% delivery rate
• Rebuilt Conversation View in LWC, improving load time by 55% (8s to 1.5s) using virtual scrolling, lazy loading, query optimization
• Redesigned Drip Campaign architecture scaling from 5K to 50K+ concurrent campaigns with 99.9% reliability
• Developed AI-powered Drip Campaign Builder reducing creation time by 70% with 85% user acceptance
• Engineered unified Compliance Rule Component consolidating dark hour, holiday, recurrence management—reducing codebase by 60%
• Created Local Timezone Finder App achieving 98% accuracy across 150+ countries for global delivery
• Implemented Agentforce AI agents for automated engagement and intelligent workflow orchestration
• Enhanced security architecture for connected apps ensuring 100% Salesforce compliance with zero downtime
• Resolved 100+ high-priority tickets with 98% on-time delivery maintaining SLA compliance
• Maintained 90%+ code coverage through comprehensive test classes for managed package deployment
• Received 5-star performance ratings and annual recognition awards consistently

Internship at LTIMindtree IGNITE (2023-02 – 2023-05)

• Completed intensive full-stack training covering Java, Python, MySQL, MongoDB, Angular JS
• Built customer management application demonstrating RESTful API development and database operations

Trainee at Persistent Systems (2022-04 – 2022-06)

• Trained in Java, OOP, Database Systems, Data Structures & Algorithms
• Developed GUI-based inventory management system with MySQL backend

Salesforce Virtual Internship at AICTE (2022-04 – 2022-06)

• Completed Salesforce Developer Catalyst program covering Apex, Triggers, Process Builder, platform fundamentals

Bachelor of Technology (B.Tech) in Computer Science & Engineering – Lakshmi Narain College of Technology Excellence, Bhopal (2019-07 – 2023-05)