PERSONAL LOAN SALES MANAGER - AXIS BANK
(2024-01)
- Drive end-to-end sales of Personal loan product through branch channel and digital.
- Lead, train, and motivate team to achieve monthly targets.
- Evaluate customer eligibility, income documents, credit score and risk parameters.
- Coordinate with credit, operations and underwriting teams for smooth disbursals.
- Achieve sales targets as assigned by the organization on a monthly basis.
- Effectively managed loan application process, ensuring timely approvals and maximizing disbursement volumes, Staying within budget constraints.
KEY ACCOUNTS MANAGER - INDUSIND BANK
(2023-05 - 2023-11)
- Interacts daily with internal and external contacts to ensure that all account activity such as account opening and closing, payments to and from customers are processed timely.
- Grow Liability business (CASA FD) of the bank by deepening Relationships of mapped customer base.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Meet and call Mapped clients and understand their product requirement and suggest them best products suiting their needs
ASSISTANT MANAGER - HDFC BANK
(2023-01 - 2023-05)
- Primarily, my work is to manage Assets leads from channel like COP, PRIME and DSA Vertical Like ESM VENTURES, MY MONEY MANTRA by analyzing profiles and needs of the customer.
- Mentor train and support team members to faster growth and development.
- Established training programs set goals and conducted performance reviews of team members.
- Effectively communicating with borrowers regarding their inquiries and keeping them posted regarding their loan process.
- Ensuring that all the necessary documents are complete, reviewing loan applications and verifying the borrower's details for accuracy.
Phone Banking Officer - HDB FINANCIAL SERVICES
(2019-11 - 2023-01)
- Approaching customer's queries logically to provide the best possible solution
- Handling and Resolving customer queries and complaints over the phone
- Evaluate Credit worthiness by processing loan application and documentation within specified limits
- Identifying and converting the opportunities for cross selling of Retail Assets.
- Cross selling of all the products like Personal loan, Business loan, Two-wheeler loan, Auto loan, Home loan, Loan Against Property (LAP), Loan against shares (LAS), Gold loan and Credit Card loan
