Sparsh Narula

To succeed in an environment of growth and excellence, and earn a job that gives me job satisfaction and self-development, and helps me achieve personal as well as organizational goals.

PERSONAL LOAN SALES MANAGER - AXIS BANK

(2024-01)

• Drive end-to-end sales of Personal loan product through branch channel and digital.
• Lead, train, and motivate team to achieve monthly targets.
• Evaluate customer eligibility, income documents, credit score and risk parameters.
• Coordinate with credit, operations and underwriting teams for smooth disbursals.
• Achieve sales targets as assigned by the organization on a monthly basis.
• Effectively managed loan application process, ensuring timely approvals and maximizing disbursement volumes, Staying within budget constraints.

KEY ACCOUNTS MANAGER - INDUSIND BANK

(2023-05 - 2023-11)

• Interacts daily with internal and external contacts to ensure that all account activity such as account opening and closing, payments to and from customers are processed timely.
• Grow Liability business (CASA FD) of the bank by deepening Relationships of mapped customer base.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Meet and call Mapped clients and understand their product requirement and suggest them best products suiting their needs

ASSISTANT MANAGER - HDFC BANK

(2023-01 - 2023-05)

• Primarily, my work is to manage Assets leads from channel like COP, PRIME and DSA Vertical Like ESM VENTURES, MY MONEY MANTRA by analyzing profiles and needs of the customer.
• Mentor train and support team members to faster growth and development.
• Established training programs set goals and conducted performance reviews of team members.
• Effectively communicating with borrowers regarding their inquiries and keeping them posted regarding their loan process.
• Ensuring that all the necessary documents are complete, reviewing loan applications and verifying the borrower's details for accuracy.

Phone Banking Officer - HDB FINANCIAL SERVICES

(2019-11 - 2023-01)

• Approaching customer's queries logically to provide the best possible solution
• Handling and Resolving customer queries and complaints over the phone
• Evaluate Credit worthiness by processing loan application and documentation within specified limits
• Identifying and converting the opportunities for cross selling of Retail Assets.
• Cross selling of all the products like Personal loan, Business loan, Two-wheeler loan, Auto loan, Home loan, Loan Against Property (LAP), Loan against shares (LAS), Gold loan and Credit Card loan

B.COM - School of Open Learning, Delhi University (2019)

12th Standard - Titiksha Public School (2016)

10th Standard - Titiksha Public School (2014)