Sravani G

Dynamic and results-oriented professional with extensive experience in operations, business development, payroll implementation, and executive support. Proven track record of managing end-to-end hotel contracting, group bookings, and client relationships while ensuring seamless operational execution. Skilled in leading marketing campaigns, payroll processing, HR onboarding, recruitment drives, and training initiatives.

Adept at financial oversight, workflow optimization, and cross-functional collaboration with sales, HR, and finance teams. Recognized consistently for high performance with multiple awards, promotions, and accolades, delivering measurable impact across every role.

Freelance Operations Executive at 3T DMC Co. Ltd. (Formerly Green Mind Travel) (2022-08 – Present)

• Leading end-to-end hotel contracting, reviewing, and finalizing agreements while accurately updating negotiated rates in Sem Bark to protect margins and ensure compliance
• Orchestrating group bookings with hotel partners, driving clear communication, fast confirmations, and flawless execution
• Developing and maintaining comprehensive operational sheets outlining full client itineraries to guarantee precision and consistency across trips
• Managing the invoicing lifecycle by uploading, tracking, and reconciling invoices through Xero, ensuring financial accuracy and transparency
• Resolving client–hotel payment escalations swiftly and professionally, safeguarding relationships and delivering an exceptional client experience
• Partnering with the sales team to negotiate highly competitive rates for large group bookings, maximizing value for clients and profitability for the business
• Contributing strategic insights in internal operations meetings to optimize workflows, enhance efficiency, and elevate overall service delivery

Executive Assistant to CEO - Top Leads (Canada) at Acumen Synergy Pvt. Ltd. (2020-08 – 2022-08)

Promoted from Lead Specialist to Executive Assistant in recognition of strong performance, leadership, and operational impact.

• Designed and executed high-performing marketing campaigns across Apollo, D7, LinkedIn, and HubSpot, driving lead generation and outreach efficiency
• Streamlined core business operations, overseeing payroll via QuickBooks, managing HR onboarding, supporting recruitment efforts, and delivering performance reports
• Managed complex executive priorities, including calendar coordination, financial reviews, domain administration, and website updates via WordPress
• Spearheaded weekly executive meetings and partnered closely with HR and finance teams to support strategic planning and key business decisions

Business Development Consultant at CIEL HR Services Pvt. Ltd. (2018-08 – 2020-08)

• Initiated and cultivated relationships with top-level executives to secure HR services empanelment and unlock new business opportunities
• Drove end-to-end client engagement, from lead generation and relationship management to candidate screening and talent alignment
• Planned and executed high-impact recruitment initiatives, including walk-in interviews, large-scale hiring drives, and campus recruitment campaigns

Payroll Implementation Engineer at Greytip Software Pvt. Ltd. (2016-08 – 2018-03)

• Delivered 150+ successful payroll implementations, ensuring seamless deployment across diverse client environments
• Designed and configured payroll frameworks, statutory compliance components, and Employee Self-Service (ESS) modules to meet regulatory & organizational requirements
• Led end-user training for HR teams, driving smooth system adoption and successful go-live transitions

Team Leader - Customer Care at UrbanPro (Startup) (2015-04 – 2016-08)

Senior Consultant at Select Minds (Now Oracle) (2012-02 – 2013-02)

Senior Analyst at Rofous Software (Google Maps Project) (2010-08 – 2011-08)

Sr Customer Expert at Dell International Services (2007-09 – 2010-08)

Customer Service Representative at HSBC (2006-07 – 2007-07)

Process Developer at GE Capital International Services (2004-01 – 2006-06)

Bachelor of Commerce in Commerce – Khallikote College (2001)