Sreeba Unni

Business Analyst with 3.5 years of healthcare domain experience, specializing in requirements analysis, data validation, and problem-solving within HCSC claim processes. Proven ability to document workflows, identify gaps, and support Agile delivery teams to enhance product and process performance.

Business Analyst - Cognizant Technology solutions

(2021-11 - 2025-03)

Business Analyst in HCSC healthcare projects, working across Product Management, Research, Product Development, Solution Analysis, and Stakeholder teams in a data-focused Agile environment.

• Experience includes Requirements Gathering business analysis, Business Process Flow, Use Case modelling, Business Process Modelling and experience in HIPAA and Healthcare.
• Created process documentation, including AS-IS/TO-BE flows, BRD, FRD, wireframes and UML diagrams.
• Interacted and coordinated between end-users, expert team, development and QA team and suggested key enhancements and changes to the business rules
• Worked on Prior Authorization, Claims Adjudication Medicaid & Medicare.
• Designed and developed Power BI dashboards, performed data analysis and reporting using MS Excel to improve operational efficiency and decision-making.
• Coordinated with stakeholders to ensure business objectives aligned with process automation; tracked US market trends to provide inputs for product roadmap enhancements.
• Strong experience in creating Test Cases and conducting User Acceptance Testing(UAT) Expertise in designing and developing test plans.
• Excellent communication, presentation, client interaction and problem solving skills.
• Claims adjudication, Medicaid, Medicare, Commercial claims.
• Tracking the market trends of US and providing inputs to Product Management team for continuous improvement and help in functional roadmap of the product.

B. Com with CM - Sri Krishna arts and science college (2019-05)