Sreelekha S

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Quality Executive Lead at Rainbow Children's Hospital (2024-12 – Present)

• Coordinated NABH accreditation activities for all 3 units (Guindy, Anna Nagar, Sholinganallur), including documentation, staff training, implementation, internal audits, gap analysis, and compliance tracking.
• Conducted mock audits, Incident Reviewing, root cause analysis (RCA), and CAPA development to drive continual improvement and accreditation readiness.
• Collected, analyzed, and presented Quality Indicators to support evidence-based decision making.
• Organized and facilitated committee meetings; prepared minutes and ensured timely follow up and closure of action points.
• Lead Quality Improvement Projects (QIPs), patient safety initiatives, and hospital-wide quality enhancement activities.
• Developed and implemented Risk Management and FMS plans across the hospital, ensuring compliance with safety, infrastructure.
• Developed emergency protocols and conducted Fire, CPR, Mob Violence, Child Abduction, and other occupational safety mock drills to ensure staff preparedness for real emergencies.
• Lead Clinical Audits, Open and Close File Audit and Non-Clinical Audits across all the three units

Junior Executive, Department of Quality; International Department; Wards Executive; Ward Secretary at Sri Ramachandra Medical Centre (2019-01 – 2024-12)

As Junior Executive, Department of Quality (from June 2020)

• Quality Indicators collection & documentation — entry in Excel and MS Word.
• Preparing analytical graphs, tracking reports for the meetings.
• Mail communication to concerned departments.
• Organizing direct meetings and virtual meetings for committees.
• Communicating and coordinating with various departments for data.
• Formatting SOPs, policy manuals and meeting minutes.
• Managing computer files, word processing, spreadsheets and databases, creating presentations, finding information and communicating with other departments.
• Coordinated with foreign patients and doctors for treatment plans and prepared cost estimations.
• Preparing NOC and documents for visa clearance.
• Wards Executive — hospital tour and educating admission protocol for patient and family.
• Daily patient rounds and collecting feedback.
• Attending patient queries, coordinating billing for payment details and diet orders.
• Coordinating with clinical departments (doctors and nurses) for patient care.
• Collaborating with the insurance department for patient documents.
• Fixing appointments for patient diagnosis and follow-up for reports.
• Essential in assisting the nurses' station during emergencies (code blue).
• Discharge process follow-up, completed within turnaround time.
• Coordinating with sponsors for CME programs and maintaining accounts for transactions.

Data Entry at Times of India

6 months

MBA – Madras University (2021)

B.COM – Chellammal Women's College, Guindy (2018)

HSLC – St. John Matric. Hr. Sec. School, Porur (2015)

SSLC – AVL Matric. Hr. Sec. School, Kattuppakkam (2013)