Srikanth Goswami
Salesforce QA Analyst with 2.8+ Years Experience | Salesforce Testing | Functional, Regression | Smoke Testing | Manual Testing |Salesforce Sales Cloud | AccelQ Automation| Salesforce Certified Administrator| Agile | JIRA
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About
Detail-oriented QA Engineer with 2.8+ years of experience in Salesforce application testing across Sales Cloud and Experience Cloud environments. Skilled in Manual Testing, Functional Testing, Regression Testing, UAT, Defect Management, and Test Automation using AccelQ. Experienced in requirement analysis, test case design, defect tracking using JIRA, and Agile delivery methodologies.
Proven ability to collaborate with cross-functional teams and deliver high-quality Salesforce solutions in Life Sciences domain projects.
Experience
Packaged App Development Analyst - QA Engineer at Accenture (2023-11 – Present)
- Performed end-to-end testing activities for Salesforce applications, ensuring business requirements were accurately implemented and validated.
- Conducted Manual, Functional, Smoke, Regression Testing across Salesforce Sales Cloud and Experience Cloud platforms.
- Analyzed business requirements, user stories, and acceptance criteria to create comprehensive test scenarios, test cases, and test scripts.
- Executed 300+ test cases, identified critical defects, and managed defect lifecycle through resolution using JIRA.
- Developed 50+ AccelQ automation scripts, reducing manual regression effort by 30%.
- Collaborated with developers, business analysts, and stakeholders to validate fixes and support successful delivery of multiple Salesforce releases.
- Participated in Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Worked directly with Scrum Masters, Business Analysts, and client stakeholders to clarify requirements and align testing activities with project goals.
- Supported test data preparation, test execution, and release validation activities for Salesforce enhancements and deployments.
- Ensured adherence to SDLC processes, testing standards, and quality assurance best practices throughout the project lifecycle.
- Contributed to projects within the Life Sciences domain, supporting Salesforce-based solutions used for sales and marketing of medical devices.
Education
B. Tech in Information Technology – Vignan Institute of Information Technology (2020 – 2023)
Diploma in Mechanical Engineering – Chaitanya Engineering College (2015 – 2018)
