Srilatha Muthyala

Results-driven Control-M Administrator with 4.9 years of experience in workload automation and production support, including 2+ years specializing in Control-M administration and 2 years in Mainframe Command Center operations. Skilled in batch job scheduling, monitoring, troubleshooting, and incident management across distributed and mainframe environments. Adept at SLA adherence, root cause analysis, and ensuring seamless business continuity through proactive system administration and performance optimization.

Control-M Administrator - Tata Consultancy Services (TCS) - Hyderabad

(2023-12)

• Administered and maintained Control-M environments for enterprise clients, ensuring high availability and performance.
• Created, modified, and optimized batch jobs and workflows in Control-M.
• Monitored job execution, diagnosed failures, and implemented corrective/preventive measures.
• Executed Change Requests (CRs) and validated deployments in QA before production rollout.
• Collaborated with cross-functional teams to enhance workload automation efficiency.
• Supported patching and maintenance activities, ensuring batch continuity post-upgrade.

Mainframe Command Center Operator - Tata Consultancy Services (TCS) - Hyderabad

(2021-12 - 2023-11)

• Monitored z/OS mainframe production environment and system consoles.
• Managed batch job scheduling and monitoring using Control-M and ESP Workload Automation.
• Performed job recovery, reruns, and failure analysis to ensure SLA compliance.
• Monitored file transfers and batch workflow dependencies.
• Handled production incidents, troubleshooting, escalation, and resolution tracking.
• Coordinated with application, DBA, server, and infrastructure teams during outages.
• Maintained operational logs, shift handovers, and incident documentation.
• Supported production changes, maintenance activities, and business-critical processing.

Bachelor of Technology (B.Tech) - Computer Science Engineering - BVRIT Hyderabad College of Engineering for Women (2017 - 2021)