Srilaxmi Rageer

Program operations professional with 4+ years of experience driving cross-functional initiatives across SaaS, e-commerce, and education. Led a ₹14L innovation program, 9 product release GTM cycles, authored a 45-chapter curriculum, and delivered 4x growth initiatives. Built 8+ AI agents and a live CPO program-management dashboard to streamline governance, execution tracking, and leadership reporting, saving 10+ hours/month.

CPO's Office - Strategy Assistant - Keka - Hyderabad

(2025-07)

• Managed planning operations across 4 product squads, facilitating weekly ROB cadences with 21 Product, Engineering, and Design leaders, driving release governance, cross-functional handovers and 120+ hot customer commitments (representing ~$1.42M ARR), ensuring visibility into delivery timelines, dependencies, and execution risks
• Co-owned end-to-end execution of the monthly product release program, across 9 release cycles (500+ features), managing Alpha→Beta→GA lifecycle governance through stage progression, timeline adherence, and feedback closure; coordinated 8 release initiatives and 70+ GTM enablement assets through a structured T-4→T+15 release cadence.
• Developed 8+ AI agents and a live CPO program-management dashboard to automate roadmap governance, release readiness, risk tracking, and executive reporting, saving 10+ hours/month in manual effort and enabling squad-level data-driven leadership reviews across weekly, monthly, and quarterly cadences.
• Led the PD Knowledge Upgrade Program across 4 customer-proximity initiatives, enabling 27 PMs to engage with 200+ accounts through customer support, onboarding, strategic account ownership, and sales enablement, strengthening customer insight and product knowledge.

Founder's Office - Project Lead - Five Elements International School - Hyderabad

(2024-03 - 2025-06)

• Program-managed a 180-chapter, Grades 1–9 curriculum across 5 innovation labs, coordinating contributors and content delivery while authoring 45 chapters for the Entrepreneurship & Financial Literacy lab.
• Drove 4x enrollment growth (200 → 600+ students) and ~₹5+ crore in revenue through structured admissions planning, go-to-market execution, and stakeholder engagement around the school's life skills differentiation model.

Business Operations Specialist - Amazon - Hyderabad

(2021-01 - 2022-09)

• Co-led the Deep Reader automation program with Data & ML teams, analyzing 500K+ data points to reduce counterfeit inflow by 90%+ and save 30+ hours/week across a 40-person operations team.
• Co-designed end-to-end SOPs, delivery milestones, and change management frameworks for the Deep Reader program, aligning cross-functional stakeholders on execution and upskilling 40 associates, driving process adoption and quality accuracy improvements.
• Led process improvement and operational excellence initiatives across a 100+ member team, improving connection excellence from 4.3 → 5.0 and defect vetting accuracy from 98.2% → 99.7%, sustaining 99.94% quality benchmarks for 34 consecutive weeks.
• Analyzed 42k+ customer complaints across 7 marketplaces, identifying and actioning 1,000+ counterfeit sellers and reducing order defect rates from 1%+ → 0.3% in US & UK markets through data-driven analysis and 25+ stakeholder presentations.

MSc - Entrepreneurship and Innovation Management - University Of Liverpool (2022-09 - 2023-09)

Bachelors - Retail Management and Information Technology - St. Francis College For Women (2017-07 - 2020-07)