Srinivas Gootla

Dear Sir/Madam,

This is Srinivas Gootla. Presently I am working at Swami Vivekanand Netra Mandir (Eye Super Speciality Hospital) as a Chief Operations Officer. I am looking for a good opportunity in the Hospital/Healthcare sector.

Thanks & Regards

Srinivas Gootla

Organization : Swami Vivekanand Netra Mandir (Eye Super Specialty Hospital)

Designation : Chief Operations Officer (C.O.O)

Duration : November-2021 to Present

Role

 Key roll accountable Managerialsystem Management.

 HR Optimization.

 Payroll Management.

 Budget Mapping and Financial Management.

 Marketing strategiesimplementation.

Responsibilities

 Optimized resource utilization and streamlined processes toenhance operational efficiency and departmental profitability.

 Define or implement strategies for retaining or enhancing market share in the target market segment.

 Prepare the organizational budgets, implement various cost control measures for enhancing profitability.

 Interact with key decision makers across existing clients for identifying and developing new business opportunities.

 Coordinated practice acquisitionsto attract more patientsto the setup and enroll with pediatric /NICU care centersfor ROP.

 Collaborate with finance teamin effectively optimizing HR costs.

 Performing On-boarding activitiesincluding Induction& Orientation.

 Enhanced patientsatisfaction by effectively addressing and resolving issues.

Organization : Mamta Children Hospital

(Multi Super Specialty Hospital-Ankleswar)

Designation : Operations Head

Duration : March-2021 to October-2021

Role

 Branch Administration and Operations Management.

 Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.

Responsibilities

 Supervise the day to day operations and make sure the quality ofservice needsimprovement.

 Grievance and hospitality management.

 Optimize resource management and manage budget in order to ensure maximum profitability.

 Supervise and manage administrative operations of a department Identifying opportunitiestoimprove a business policies or

Objectives.

 Coordinated practice acquisitionsto attract more patientsto the setup and enroll with superspecialty care centers.

 Interact with key decision makers across existing clientsfor identifying &developing new business opportunities.

Organization : Eye Q Vision Super Specialty Hospitals Pvt. Ltd

Designation : Operations Manager

Duration : January-2019 to March-2021

Role

 Branch Administration and Operations Management

 Hospital OPD,IPD, clinical procedures, housekeeping and floor management.

 Prepare organizational budgets, implement various cost control measuresfor enhancing profitability.

 Mediclaim policy, (TPA) Third party administration backend processing cashless deportment.

Responsibilities

 Effectively time management contributes with hospital staff.

 Supervising day-to-day operations of OPD&IPD staff, commercial, optical shop and pharmacy teamto set budgets needed area monitoring, and other expenses.

 Supervise and manage administrative operations of a department Identifying opportunitiesto improve a business policies or objectives.

 Grievance and hospitality management.

 Every dayHospital general and routine work segregation and execution.

 Serve as variouslevelsto ensure business decisionstake into account the clients(patients) implications

 Coordinate with the commercial and finance team.

 Monthly wise audit and cross check with related departmentslike utilized clinical consumables, Optical, Pharmacy products.

 Weekly or monthly audit of individual department’s products availability and make the productivity wise indent.

 Weekly wise summary meetingsset with Doctors and staff.

 Every day wise reports are made and sent to the Regional operations head.

 Make the MIS reports Weekly, Monthly wise and common agendameetings with Doctors, AVP and regional head Doctors.

External and mandatory of hospital needs:

 Hospital Bio-Medical and clinical equipment’s proper examinationwith biomedical engineers.

 Regularly electricity functions, generator setup Hospital building maintenance facility management.

 Vendors and AMC arrangements.

 Regularly communicate with Vendors and AMC.

 Registrations and licenses of Hospital related do through related departments.

 Bio-Medical machineries and Computers related regularly communicate and coordinate with IT team

Organization : Dr.Batra's Positive Health clinics Pvt. Ltd.

Designation : Branch Operations Manager

Duration : September-2017 – January-2019

Role

 Branch Administration and Operations Management.

 Patient or Client care management.

Responsibilities

 Supervising day-to-day operations of Doctors schedule, pharmacy, PRE team, Aesthetic therapists.

 Set the budgets, monitorspending, and other expenses.

 Equipment and supplies as needed Provide assistance in filtering and forwarding communicationsto proper individuals and departments

 Develop Strategies in administrative functions to effectively run for an organization.

 Serve at variouslevelsto ensure business decisionstake into account the clientsimplications.

 Work effectively with the branch team regarding manpower handling, performance management.

 Group targetsegregation and support.

 Client or patientsupport through PR team

 Council to the patients bonding for new registration.

 Schedule the everyday Aesthetic therapies and regular patient’sfollow-up timing.

 Manage cash flow the requirements at clinical needs, Inventory, consumables and pharmacy for local purchases

 Data reconciliation on monthly basis

 Publishing MIS and dashboards(CMS)

 BranchRevenue, PDC, cash and petty cash management

 Make the received product wise GRN.

 Track the logistics and purchase orders.

 Monthly audit of individual department’s products availability andmake the productivity wise indent.

 Monthly wise production arrangements and production management

 AMC ,vendor and housekeeping management

 Pro and healthy communication with Clients(Patients)

Organization : Nizath Management Pvt.Ltd

Designation : Branch HR-Administration & Operations Executive

Duration : June 2016 – August 2017

Role

 Geography covered Surat city two branches administration and operations management.

 Attendance and Payroll Management.

Responsibilities

 Identify new work areas, clients and further development for new work, in coordination with the Marketing and Business development department.

 Serve as business partner at variouslevels to ensure business decisions take into accountthe clientsimplications and minimize risk

 Provide the individual service forstock (sales) base converted client’s commercial benefits wise online and offline.

 Utilize resources available within the organization post purchase. Support sales team for procurement and negotiation. Maintain all customer related documentsforfuture references.

 Performing On-boarding activitiesincluding Induction &Orientation

 Branch Administration and Back office operations

 Leave and Attendance Management

 Employee Engagement and Grievance Handling

 Employee Performance Management

 Weekly wise salesteam performance listing

 Coordination for promotion process and publishing the promotiondata

 Publishing MIS and dash board including Attrition Analysis

 AMC ,vendor and housekeeping management

Organization : Housejoy (Sarvaloka Services-On-Calls Pvt.Ltd)

Designation : Technical support Operations Executive

Duration : June 2015 – June 2016 (contract base)

Role

 Customer relationship management

 Customer Service provide

Responsibilities

 Provide the service for clientsfortheir IT base technical needs.

 Track the clientslead area wise separation.

 Day to day Operations Management.

 Lead provide to the technical teamday to day.

 Make the end to end reports on CRM software.

 Pro and healthy service provide to clients and end to end cross checking the service collaboration

Organization : Next Education India Pvt.Ltd

Designation : Technical SupportOperations Executive

Duration

Role

: October 2013 – May 2015

 Team Management and coordinate.

 Work segregation of IT team.

 Technical support and provided location operations management

 Staffsegregation& Service distribution.

 Vendor Management.

Responsibilities

 Provide the service forschoolsfortheirIT base technical needs.

 Digital Classessoftware content related issuestroubleshooting at company registered schools

 Track the clientslead wise area separation for services

 Pro and healthy service provide to clients and end to end cross checking end of the day service collaboration

 Production management and logisticstransportation

Education& Recognitions

 MBA (Healthcare/Hospital Administration and Management) William Carey University from Meghalaya.

 B.A(Business Administration and Economics) completed fromKakatiya University from Andhra Pradesh. (2014)

 IT Hardware &Networking Diploma Course from Jetking Infotrain Institute fromSurat,Gujarat (2014)

 Intermediate (C.E.C) Vagdevi Junior college affiliated with Andhra Pradesh Intermediate Board (2011)

 Fine Arts(Vocational Music Certification) Sri Potti Sriramulu Telugu University,Hyderabad (2010)

 S.S.C, Swami Vivekananda High School affiliated with Andhra Pradesh Secondary Board (2009)