Srividya Bonam

Over 12 years of experience, 9 years in Retail Branch Banking Operations. 3 Years in Indusind bank as Deputy branch manager and handled all operations and audit with good rating and lead my team with proper guidance. 3 Years in HDFC BANK LTD and One and Half year in The Eluru co-operative urban Bank. I received STAR EXCELLENCE AWARD on every month in HDFC BANK.

Skills in managing High Net worth Corporate Current Account Relationships. Skillfully managed 300 + CASA relationships Assigned to me. Successfully managed delinquency levels in the portfolio of HNW clients. Resourceful in Generating Third Party Products by maintaining good relationship with clients to achieve quality product and service norms.

Excellent

Communication and Portfolio Management skills. Nil delinquency reported till date from my Portfolio.

Successfully Converted Various Cross Sale

Products of the Bank by Pitching the Correct Customers viz. LI, GI.

Deputy Branch Manager (DBM) – Branch Banking operations head at INDUSINDBANK LIMITED (2023-04 – Present)

Branch Relationship Officer (BRO) – Branch Banking operations at AXIS BANK LIMITED (2022-10 – 2023-08)

Welcome desk and Teller – Branch Banking operations at HDFC BANK LIMITED (2019-04 – 2022-10)

Cashier at THE ELURU CO-OPERATIVE URBAN BANK (2017-11 – 2019-04)

Assistant Professor in EEE department at SWARNANDRA ENGINEERING COLLEGE (2013-01 – 2016-03)

• Handling Branch Banking Operation authorizations like Cash Receipts and Payments, NEFT & RTGS Payments Death claims and gold loan operations on time
• Ensuring to attend and resolve all type of Customer Problems and Queries on Timely
• Responsible for Supporting in Remittances and Reconciliations
• Responsible for sourcing new CASA and other Cross Sale Products of the Bank through Branch ETB Relations, Walk In Customers and Own Source
• Responsible for maintain healthy Relationship with Portfolio to increase the Revenue base from each of them
• Ensure to complete all KYC, Audit Compliances & MIS data within the provided timeline
• Generating and Closing of Third Party Products of the Bank like LI, GI and MF
• Generating other Vertical Product Leads like Retail Loans, Commercial Vehicle Loans and other Whole Sale Product Loans
• Providing excellent service to the customers for new and existing portfolio
• Finding the suspicious Transactions (STR)

B.Tech. in EEE – Swarnandhra engineering college, Narasapur (2012)

Intermediate – Adithya Junior College, Palakol (2008)

SSC – Rice Millers Convent, Palakol (2006)